Financial Services Analyst (Group Benefits Sales Assistant) at Nationwide

Farmington Hills, Michigan, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

NoVisa

Financial Services, InsuranceIndustries

Requirements

Strong computer proficiency and attention to detail
Excellent verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Prior insurance or financial services experience is helpful but not required

Responsibilities

Prepare quotes and process paperwork for ancillary products (dental, vision, disability, life, and gap offerings)
Partner with agents to gather missing information and ensure smooth case handling
Support sales specialists and managers with accurate documentation and reporting
Communicate professionally with internal teams and external partners
Prepare all materials to propose, sell and establish new plans and set up appropriate records (proposal illustrations, trust agreements, IRS determination reporting, employee communications, client administrative guide, census, and plan information)
Interpret plan provisions, product rules, and guidelines to process requests in accordance with Plan and Legal requirements
Provide extraordinary care to customers through workflow management and meeting all required service level agreements; proactively improve processes using lean methodology
Follow up with internal administrative areas for completeness and accuracy of end policy/account product
Research, review, and analyze errors; determine best course of action and take ownership of problems and customer inquiries
Conduct follow-up calls to service issues and questions; de-escalate complex requests and route licensed inquiries appropriately
Review and approve requests for withdrawal, exchanges, deposits, annuity purchases, and contract cash-outs; request additional information when necessary
Compile management information such as contract and sold case activity as needed
Coordinate communication between contract holders, producers, and internal Nationwide departments
Review forms and files submitted by members or partners to ensure accurate entry into record keeping systems

Skills

computer proficiency

verbal communication

attention to detail

multi-tasking

documentation

reporting

insurance products

sales support

quote preparation

paperwork processing

Nationwide

Provides insurance and financial services

About Nationwide

Nationwide provides insurance and financial services to individuals and businesses across the United States. Their product offerings include auto, home, life, and commercial insurance, as well as retirement and investment solutions. The company operates by underwriting insurance policies and managing investment portfolios, earning revenue through premiums, investment income, and fees for financial services. What sets Nationwide apart from its competitors is its focus on leveraging technology to improve claims processing and policy management, along with its commitment to customer service. Additionally, Nationwide partners with organizations to offer financial education resources, particularly for retirees, aiming to ensure financial security and protect the futures of its clients.

Columbus, OhioHeadquarters

1925Year Founded

$769.7MTotal Funding

N/ACompany Stage

Consulting, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Risks

Competition from insurtech startups like Nexar may challenge Nationwide's market share.

AI-driven platforms like Planck could disrupt traditional insurance models.

Partnerships with AI firms may require significant tech investment and integration efforts.

Differentiation

Nationwide invests in tech-driven platforms like YellowBird and Betterview to enhance services.

Partnership with CLARA Analytics shows Nationwide's focus on AI for operational efficiency.

Collaboration with Funding Circle highlights Nationwide's support for small business growth.

Upsides

Nationwide's $56M loan to Whitestone REIT diversifies its investment portfolio.

Investments in AI and tech platforms could streamline operations and reduce costs.

Supporting small businesses may expand Nationwide's customer base and strengthen relationships.

Land your dream remote job 3x faster with AI

Try Jobo Free