Field Specialist at Dollar Tree

Camden, New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High school or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
Store management experience in retail, grocery, or drug store environment is preferred
Valid Driver’s License is required
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Ability to work flexible, full-time schedule including days, evenings, weekends and holidays is required
Exceptional customer service, communication and problem-solving skills are required
Strong relationship management skills are a must

Responsibilities

Work with Store Manager to ensure that store operating procedures and processes are following company standards and assist with retraining associates as needed
Assist with staffing audits, store processes, and asset protection functions and provide input on operational efficiency and process compliance
Champion exceptional customer service and foster a positive, team-oriented environment
Provide support in inventory preparation and Door to Shelf functions
Provide flexible support for daily operations at assigned stores, including store recovery, PTO/LOA coverage, and special projects
Assist Store Manager in store office set up, maintaining clipboard or logbook, and other supervisory tasks as requested
Travel up to 50% of the time to support store operations
Other duties as assigned by District Manager or Regional Director

Skills

Key technologies and capabilities for this role

Store OperationsCustomer ServiceTeam LeadershipInventory ManagementAsset ProtectionStaff TrainingProcess Compliance

Questions & Answers

Common questions about this position

What benefits are offered for this Field Specialist role?

Benefits include medical, pharmacy, dental, and vision insurance, Employee Assistance Program, retirement plans with matching contributions, Employee Stock Purchase Program, Educational Assistance, and access to PerkSpot.

Is this a remote position or does it require travel?

This role requires travel up to 50% of the time to support store operations at assigned locations and involves frequent walking, standing, and physical demands in stores.

What skills and experience are required for this position?

Required skills include exceptional customer service, communication, problem-solving, and strong relationship management skills. A valid Driver’s License is required, along with the ability to work a flexible full-time schedule and perform physical tasks like lifting up to 55 lbs.

What is the company culture like for Emerging Store Leaders?

The culture emphasizes collaboration, creating positive experiences, championing exceptional customer service, and fostering a positive, team-oriented environment.

What makes a strong candidate for this Field Specialist role?

Strong candidates have store management experience in retail, grocery, or drug stores, an enthusiastic personality with collaboration skills, and the ability to read, interpret, and explain operational directives.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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