Field Service Technician (Entry Level) - Nashville, TN at Procter & Gamble Company

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, Foodservice, Long-term CareIndustries

Requirements

Great work ethic and willingness to learn new skills with provided training
Basic understanding in electronics, plumbing, maintenance, or mechanical systems with ability to troubleshoot using root cause analysis
Moderate working knowledge of appropriate tools, data, implements, and service needs
Proficient in laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel
Valid driver’s license
Ability to live in specified city (Nashville, TN)
Physical abilities: Lift, lower, and carry objects up to 50 lbs; push and pull objects up to 50 lbs; climb vertical ladders and stairs; stand, sit, walk for long periods; twist, bend at knees, stoop, kneel, squat, crawl, reach; work on concrete/asphalt surfaces; operate computer keyboard and phone; work in extreme temperatures, dust, and dirt; discern visual/audible alarms
Ability to operate a motor vehicle and spend ~30% of day traveling in city, rural, and expressway conditions
Availability for on-call coverage, including occasional weekends, holidays, night shifts, 12-hour shifts, and overnight travel

Responsibilities

Work independently in the field to install chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
Troubleshoot, repair, and maintain equipment
Deliver exceptional service to ensure customer retention and superior customer service (not sales-focused)
Adhere to 5-day work week / 8 hours per day schedule, which may include 12-hour shifts, occasional weekends, and night shifts

Skills

Key technologies and capabilities for this role

electronicsplumbingmechanical systemstroubleshootingroot cause analysisSalesforceMicrosoft ExcelMicrosoft Word

Questions & Answers

Common questions about this position

What benefits are offered for this position?

This is a full-time position that includes a competitive healthcare plan and retirement benefits.

Is this a remote position or does it require being in a specific location?

This is a field-based position located in Nashville, TN, requiring the candidate to live in the specified city and involving approximately 30% of the day traveling by car between accounts.

What skills and qualifications are required for this role?

The role requires a basic understanding of electronics, plumbing, maintenance or mechanical systems with troubleshooting ability, proficiency in laptop and cell phone technology including Salesforce, Microsoft Word and Excel, and a valid driver’s license.

What is the work schedule and environment like?

The work schedule is a 5-day work week with 8 hours per day, but may include 12-hour shifts, occasional weekends, night shifts, and on-call coverage; it involves physical tasks in various conditions like extreme temperatures, uneven surfaces, and warehouses.

What makes a strong candidate for this Field Service Technician role?

A strong candidate has a great work ethic, willingness to learn new skills with provided training, and a basic understanding of electronics, plumbing, or mechanical systems.