Field Service Technician - Albany, NY - Treatment at Stryker

Albany, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

High School diploma
Must be 21 years of age
Possess valid driver's license in the state of residence with a good driving record
Basic electronic and mechanical aptitude
1+ year experience in equipment repair involving mechanical/electrical skills
Willingness and ability to work an extended work week including nights and weekends at times
Ability to move, set up, and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull
Ability to stoop, kneel, crouch, bend, sit, stand, and/or crawl for prolonged periods
Coordination of eye, hand, and foot movement with ability to grasp by hand
Meet cognitive demands including visual and auditory discrimination/memory, reading ability, and memory retention

Responsibilities

Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades in accordance with the product's operation manual
Present the highest level of customer etiquette in support of the sales team and promote increased equipment and service usage by establishing and maintaining effective customer relationships
Adhere to Field Service metrics, including hours and overtime accountability, inventory accuracy, and cadence of documentation
Explain detailed instruction troubleshooting and inspection procedures
Engage in opportunities to collaborate with internal teammates across the business and assist on Field Service initiatives
Grow the service business in the territory through the selling of service parts, billable labor and travel, and coordinating with sales to identify and close service contracts
Write and present contract proposals to customers and perform product evaluations at the customer's site
Manage a designated service territory along with repairing and delivering Stryker equipment with a focus on Patient Treatment solutions (e.g., defibrillators, AEDs, chest compression systems)

Skills

equipment repair

mechanical skills

electrical skills

preventative maintenance

quality control checks

troubleshooting

inspection procedures

customer relationship management

inventory management

contract proposals

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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