Field Service Team Lead at Baxter International

Albuquerque, New Mexico, United States

Baxter International Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
  • High School Diploma or GED required
  • 8+ years working with medical devices/FDA regulated products in a hands-on environment required
  • 2+ years driving/delivery experience required
  • Valid driver’s license and driving record that meets company standards and state requirements, and ability to obtain and maintain a DOT physical card required
  • Applicable technical or trade school training preferred
  • Schedule flexibility/on-call preferred
  • Applicants must be authorized to work for any employer in the U.S

Responsibilities

  • Coordinate the team's daily work assignments
  • Manage inventory
  • Provide training on company products for junior team members or customers
  • Manage accurate onsite inventory and parts spending
  • Monitor scoreboard and dashboard to assist team in achieving key metrics
  • Communicate effectively with customers and coworkers
  • Perform sophisticated repairs on medical products, including repairs beyond simple and minor cosmetic repairs or component replacements
  • Demonstrate a proactive approach to safety awareness and compliance
  • Generate service revenue and complete activities required under service contract

Skills

Key technologies and capabilities for this role

Medical Device RepairInventory ManagementTeam LeadershipProduct TrainingCustomer CommunicationSafety ComplianceService ContractsField Service

Questions & Answers

Common questions about this position

What is the salary range for the Field Service Team Lead position?

The estimated salary range for this position is $56,000 - $77,000.

What benefits does Baxter offer?

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

Is this a remote position or does it require travel?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need 8+ years working with medical devices/FDA regulated products in a hands-on environment, 2+ years driving/delivery experience, a valid driver’s license with a good record, ability to lift up to 65 pounds, and a High School Diploma or GED.

What is the company culture like at Baxter?

Baxter's culture is driven by courage, trust, and collaboration, where colleagues are united by the mission to save and sustain lives, empowered to take ownership, and held accountable for exceptional results.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters
1931Year Founded
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Parental Leave
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Commuter Benefits
Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.
Shift to home healthcare may require Baxter to adapt its product offerings.
Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.
Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.
Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.
Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.
Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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