Field Service Supervisor - Electron Microscopy at Thermo Fisher Scientific

Melbourne, Victoria, Australia

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Laboratory EquipmentIndustries

Requirements

Proven experience in a supervisory role within the engineering industry
Strong background in electron microscopy or related technologies
Outstanding problem-solving skills and attention to detail
Ability to prioritise multiple tasks and deliver flawless results
Excellent communication skills and a collaborative approach
A relevant degree in Engineering or a related field, or equivalent experience

Responsibilities

Direct and support a team of field service engineers, promoting excellent performance and professional development
Coordinate the installation, maintenance, and repair of electron microscopy equipment
Ensure that customer service calls are responded to strictly within the required timelines
Collaborate with cross-functional teams to determine and successfully implement solutions to technical challenges
Monitor and report on team performance, driving continuous improvement initiatives
Manage resources effectively to compete in a dynamic environment

Skills

Key technologies and capabilities for this role

Electron MicroscopyField ServiceTeam LeadershipEquipment InstallationMaintenanceRepairProblem-SolvingCustomer ServicePerformance MonitoringResource Management

Questions & Answers

Common questions about this position

What is the work schedule and location for this role?

This is a full-time position with a standard Monday-Friday schedule, conducted in a laboratory setting where some PPE like safety glasses, gowning, gloves, lab coat, and ear plugs is required.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What skills and qualifications are required for the Field Service Supervisor role?

Candidates need proven supervisory experience in engineering, a strong background in electron microscopy or related technologies, outstanding problem-solving skills, ability to prioritize tasks, excellent communication, and a relevant degree in Engineering or equivalent.

What is the company culture like at Thermo Fisher Scientific for this role?

The team values integrity, intensity, innovation, and involvement, with a collaborative setting in a fast-paced environment where ambitious individuals can make a difference.

What makes a strong candidate for this Field Service Supervisor position?

A strong candidate has supervisory experience in engineering, expertise in electron microscopy, excellent problem-solving and communication skills, and thrives in a fast-paced, collaborative team environment focused on professional development and customer service excellence.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free