Field Service Engineer, NSW at Baxter International

Sydney, New South Wales, Australia

Baxter International Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Tertiary degree in Electronics / Biomedical Engineering / Electronics or related fields (Recent Graduates encouraged to apply)
  • Hold NSW REL (restricted electrical licence) or eligible to get one
  • Solid technical experience in an electro-mechanical and/or electrical field
  • Previous experience in the healthcare industry would be ideal, but not necessary
  • Understanding of servicing to Australia Standard AS3551
  • Valid and unrestricted Driver's license with access to a vehicle
  • Exceptional communication and relationship-building skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving and decision-making abilities
  • Subject to Working with Children checks and background checks

Responsibilities

  • Perform necessary repairs and preventive maintenance on designated equipment in a professional and customer-focused manner
  • Ensure all repairs are attended to satisfactorily within the required timeframe
  • Provide technical assistance, including PC and/or systems-based products, via telephone or at customer sites
  • Prepare quotations for equipment repair and evaluation for warranty repair
  • Assess and report on product performance, faults, and make recommendations for improvement
  • Ensure compliance with company policies, safety standards, and good housekeeping practices
  • Perform test equipment calibration and maintain all required documentation
  • Clean and functionally check all demo products before sending them to customer sites for evaluation
  • Ensure workshop tools and test equipment are in good order and within calibration

Skills

Key technologies and capabilities for this role

Field ServicePreventive MaintenanceEquipment RepairWarranty WorkInstallationsCommissioningBench RepairTechnical SupportPC Systems

Questions & Answers

Common questions about this position

What qualifications are required for the Field Service Engineer role?

Candidates need a tertiary degree in Electronics, Biomedical Engineering, or related fields, must hold or be eligible for an NSW REL restricted electrical licence, have solid technical experience in electro-mechanical or electrical fields, a valid unrestricted driver's licence with vehicle access, and exceptional communication skills.

Is this Field Service Engineer position remote or office-based?

This is a field-based role in Sydney, New South Wales, requiring work at customer sites, with possible after-hours availability and domestic travel.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Baxter?

Baxter's culture is driven by courage, trust, and collaboration, with colleagues united by the mission to Save and Sustain Lives, empowering individuals to take ownership and deliver exceptional results.

What makes a strong candidate for this Field Service Engineer role?

Recent graduates with a relevant tertiary degree are encouraged to apply, especially those with solid technical experience in electro-mechanical or electrical fields, an NSW REL electrical licence or eligibility, and previous healthcare industry experience, though not required.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters
1931Year Founded
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Parental Leave
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Commuter Benefits
Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.
Shift to home healthcare may require Baxter to adapt its product offerings.
Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.
Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.
Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.
Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.
Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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