[Remote] Field Service Engineer - North East at GE Healthcare

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

HNC Qualified Technician/ Engineer or equivalent professional experience in medical devices
Relevant Field Service experience
Excellent communication skills, listening skills, and interpersonal skills
Strong customer skills
Technical analytical skills
Ability to work independently with minimum supervision
Valid driving license, active driving experience
Valid Passport and willing to travel overseas for training
Medical Imaging Experience (Desired)
Knowledge of DICOM and able to troubleshoot IT Networks (Desired)

Responsibilities

Maintain equipment where full service training has been provided depending on the specific modality in Yorkshire and North East territory
Perform total system level trouble-shooting on complex multi-symptom problems
Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers
Responsible for Warranty and PMS contract cost control
Responsible to complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts)
Responsible for checking your daily schedule, managing tools, part ordering and travel to complete tasks
Able to work to set Key Performance Indicators
Prepared to work a weekend shift rota and work one weekend in four
Prepared to be trained on working remotely from home on our medical devices
Willing to travel to The Channel Islands to support our customers
Able to travel to Europe, Asia and America to complete product training

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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