[Remote] Field Service Engineer - Midlands - Vascular, Mammo & X-Ray at GE Healthcare

Remote

GE Healthcare Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Qualified Technician or Engineer, or equivalent professional experience in medical devices
  • Field Service experience in a healthcare environment is a strong advantage
  • Strong technical and analytical skills, with the ability to diagnose and resolve complex equipment issues
  • Self-motivated and independent, capable of working with minimal supervision while maintaining high standards of quality and safety
  • Customer-focused mindset, with excellent interpersonal and listening skills. Able to manage differing opinions tactfully and professionally
  • Fluent in English, both written and verbal, to ensure effective communication with customers and internal teams
  • Valid UK driving license, required for travel across the region
  • Based from Birmingham or surrounding areas in the UK, with willingness to cover the Midlands and neighbouring zones across the UK

Responsibilities

  • Troubleshoot and perform repairs on a wide range of medical imaging equipment (X-Ray, Mammo & Cardio Vascular), ensuring maximum uptime and reliability across healthcare sites in the Midlands region
  • Communicate clearly and professionally with customers and internal stakeholders to ensure service expectations are met and exceeded
  • Collaborate closely with local Sales and Clinical Applications teams to support customer needs and drive solution-oriented service delivery
  • Identify and support opportunities for business growth within the region by leveraging technical insights and customer relationships
  • When required, provide remote technical support to customers, ensuring fast resolution and an optimal customer experience

Skills

Key technologies and capabilities for this role

X-Ray repairMammography repairCardiovascular equipmentMedical imaging troubleshootingField serviceRemote technical support

Questions & Answers

Common questions about this position

What qualifications are required for the Field Service Engineer role?

A qualified Technician or Engineer, or equivalent professional experience in medical devices is required, with field service experience in a healthcare environment being a strong advantage. Strong technical and analytical skills for diagnosing complex issues, self-motivation, customer focus, excellent interpersonal skills, fluency in English, and a valid UK driving license are also essential.

Is this a remote position or does it require travel?

This is an onsite field service role based from Birmingham or surrounding areas, requiring travel across the Midlands and neighbouring zones in the UK with no boundaries, including the South West Region.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at GE Healthcare?

GE Healthcare emphasizes partnering with customers to tackle healthcare challenges, an inclusive environment where every voice makes a difference, collaboration with sales and clinical teams, and a focus on improving lives through innovation.

What makes a strong candidate for this Field Service Engineer position?

Strong candidates will have field service experience in healthcare, demonstrate initiative, high work standards, excellent communication and time management skills, and a proactive approach to customer satisfaction and business growth.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.
Regulatory challenges may delay AI application expansions in healthcare.
Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.
The company supports over 300,000 patients daily with its healthcare technologies.
GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.
Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.
Collaboration with Wayra accelerates digital health innovation in EMEA.

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