Automation Technical Specialist
AbbottSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Laboratory Equipment & ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree in Chemistry, Sciences, or a related field, or have at least 5 years of hands-on experience as a Service Engineer, particularly with analytical instrumentation. Strong interpersonal skills and the ability to establish good customer rapport are required, along with the ability to prioritize service requests and produce clear and concise documentation. The candidate must be available to travel overnight up to 70% within the territory or other areas as needed, and maintain a valid driver’s license and safe driving record.
Responsibilities
The Field Service Engineer III will perform on-site installation, repair, maintenance, and qualifications of liquid, ion, and gas chromatography systems. They will be client-focused, working in conjunction with other ULS teams and Sales, proficient with customer management software, and analyze chemistry reports of technical problems to recommend modifications. The role involves coordinating problem resolution, providing a communication link between the customer and the company, developing and conducting training, and performing inspections to pinpoint the source of problems, recommending repair or replacement actions. Other duties may include developing and implementing preventative maintenance strategies and assisting with instrument qualifications.
Skills
Chromatography systems
Installation
Repairs
Preventative maintenance
Instrument qualifications
Customer relationship management
Troubleshooting
Technical report analysis
Training and safety procedures
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.
Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees