Field Service Engineer II (Electron Microscopy)(DFW REMOTE) at Thermo Fisher Scientific

Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Electronics Research, ManufacturingIndustries

Requirements

University Engineering Degree or equivalent combination of technical education and experience on sophisticated systems, or equivalent military experience
2+ years experience using SEM, TEM, FIB, Circuit Analysis, or similar systems
Ability to partner effectively with customers
Excellent interpersonal communication skills; must have a professional working proficiency in English
High level of proficiency on Windows software, network knowledge, current computer hardware
Must have ability to obtain a valid passport and travel regionally and internationally as required
Must possess a valid driver’s license
Physical requirements include the ability to lift up to 50 lbs
Able to secure entrance to US Government laboratories and facilities, if required
Able to lift 40 lbs. without assistance

Responsibilities

Conduct on-site installations across the region
Conduct on-site scheduled planned maintenance visits per commitments and schedule
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with users and colleagues
Complete technical training, as required
Travel, often on short notice, to customer sites to resolve problems
Advise external customers, manufacturing and internal customers thru effective communication
Partner with colleagues as mentee and mentor to continue personal and team development
Contribute to continuous improvement efforts for Service, documentation, and product factories
Collaborate with application scientists, technical support engineers, and customers to resolve complex customer challenges

Skills

Key technologies and capabilities for this role

Electron MicroscopyField ServiceEquipment InstallationPreventive MaintenanceTroubleshootingRepairHigh Voltage ElectronicsVacuum SystemsParticle BeamsOpticsPrecision MechanicsCustomer SupportTechnical Training

Questions & Answers

Common questions about this position

What experience is required for the Field Service Engineer II role?

Candidates need a University Engineering Degree or equivalent technical education and experience, plus 2+ years experience using SEM, TEM, FIB, Circuit Analysis, or similar systems.

Is this Field Service Engineer position remote?

The role is listed as DFW REMOTE but involves significant on-site work including installations, maintenance visits, and travel to customer sites, often on short notice.

What travel is required for this position?

The role requires travel, often on short notice, to customer sites regionally and internationally, and the ability to obtain a valid passport.

What are the physical requirements for this job?

Candidates must be able to lift up to 50 lbs, work in a laboratory setting with loud noises, hazardous materials, and wear PPE such as safety glasses, gloves, and lab coats.

What is the company culture like for this role?

The role offers a challenging culture of shared purpose and drive, with opportunities to join a diverse team, grow and learn, partner as mentee and mentor, and contribute to continuous improvement.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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