Thermo Fisher Scientific

Field Service Engineer II (Electron Microscopy) - Chandler, AZ

Arizona, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Scientific Instruments, Electron MicroscopyIndustries

Position Overview

  • Location Type: [Not specified]
  • Job Type: Full time
  • Work Schedule: Standard (Mon-Fri)
  • Environmental Conditions: Able to lift 40 lbs. without assistance

Company: Thermo Fisher Scientific Division: Materials and Structural Analysis (MSD) Electron Microscopy (EM)

Job Description: When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Through the Materials and Structural Analysis (MSD) Electron Microscopy (EM) business, customers are able to uncover answers to questions that propel discoveries, improve outcomes, and have a global significance. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

How you will make an impact: The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

Responsibilities

  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
  • Conduct on-site scheduled planned maintenance visits
  • Provide fixing and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Successfully complete technical training, as required
  • Complete and submit field service reports on assigned tools
  • Perform Preventive Maintenance tasks
  • Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
  • Provide guidance for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training
  • Align with application scientists to collaborate on outstanding solutions to meet our users' challenges
  • Must maintain Thermo Fisher Scientific’s Four-I Values.

Requirements

  • Education: University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 3+ years of equivalent combination of education, skills and experience
  • Experience: 3+ years’ Experience: Operating, fixing, repairing

Company Information

Thermo Fisher Scientific is a global organization with revenues of more than $40 billion and the largest investment in R&D in the industry. They provide resources and opportunities for employees to make significant contributions to the world. The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business designs, manufactures, and supports high-performance microscopy workflows.

Application Instructions

[Not specified]

Skills

Electron Microscopy
Transmission Electron Microscopy (TEM)
Scanning Electron Microscopy (SEM)
System Installation
System Servicing
System Repair
Operational Quality Improvement
Customer Instruction

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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