Thermo Fisher Scientific

Field Service Engineer II, Chromatography

California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Laboratory Equipment & ServicesIndustries

Requirements

Candidates should possess a high school diploma or GED equivalent, with hands-on experience with Chromatography and Mass Spectrometry systems, and a Bachelor’s degree in Chemistry, Sciences, or a related field preferred. A minimum of 3 or more years of experience as a Service Engineer, particularly with analytical instrumentation, or 3 or more years of relevant proven experience is required. Effective interpersonal skills and the ability to establish good customer rapport are critical, along with the ability to prioritize service requests and produce clear and concise documentation.

Responsibilities

The Field Service Engineer II will perform on-site installation, repair, maintenance, and qualifications of liquid, ion, and gas chromatography systems, focusing on client-focused service and collaboration with other ULS teams and Sales. They will analyze chemistry reports of technical problems to recommend modifications, coordinate problem resolution with engineering and customer service, develop and conduct training, and provide a communication link between the customer and the company. Additionally, the role involves reviewing reports and documentation, inspecting malfunctioning products, and recommending repair or replacement actions, as well as maintaining a valid driver’s license and safe driving record.

Skills

Chromatography systems
Installation
Repairs
Preventative maintenance
Instrument qualifications
Customer relationship management
Troubleshooting
Technical report analysis
Training and safety procedures

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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