[Remote] Field Service Engineer - Gauteng (IVD Diagnostics) at Danaher Corporation

South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Diagnostics, Healthcare, Medical DevicesIndustries

Requirements

Bachelor of Technology in Electronics, N6 Electronics, Instrumentation qualification essential and/or Bio-medical technologist diploma or an equivalent qualification
Understanding of computer hardware and composition and being computer literate
Knowledge of ISO, Quality Management Systems
Experience with test equipment such as DVM, Oscilloscopes, pressure meters and laser test equipment
Technically competent with strong people skills to promote teamwork needed to achieve reliability program objectives; ability to work in team environment
In possession of a valid passport and driver's license
Effective time management and personal organization
Willingness to be part of an active call roster/standby, overtime, and ability to travel locally and internationally

Responsibilities

Independently service, support, and maintain a wide range of medical diagnostic equipment in line with company procedures
Demonstrate accountability for analyzers assigned to as preferred engineer
Possess sound administrative skills to complete all required tasks within the allocated timeframe
Adhere to all service department policies and procedures
Promote the company with customers and play an active role in customer retention initiatives
Possess a sound analytical and technical ability to assess and deal with difficult analyzer problems
Possess sound communication skills to address issues effectively with internal and external customers
Determine, recommend, and implement solutions to customer software and hardware-related requests
Schedule own day-to-day activities, ensuring completion of business unit support agreement commitments
Identify potential service, training, product sales, or future business opportunities, recommending an action plan to the appropriate departments
Responsible for escalation support to Field Service Supervisors
Provide field service and technical support to customers in the diagnostic laboratory environment, including repairing, upgrading, moving, and maintaining all analyzers operational in the diagnostic laboratory or research environment

Skills

Field Service

Technical Support

Analyzer Repair

Preventative Maintenance

Diagnostics

Laboratory Equipment

Upgrades

Customer Support

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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