Field Operations Representative - Thai speaker at Remitly

Tel Aviv-Yafo, Tel Aviv District, Israel

Remitly Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Requirements

  • Excellent written and verbal communication skills in Thai and English – Mandatory
  • Driver’s license - a must
  • Flexibility in working hours is required
  • Ability to work independently and under pressure
  • Excellent communication skills
  • Proficient in all MS Office products
  • Enjoy working as part of a team
  • Hebrew – an advantage

Responsibilities

  • Achieving monthly targets - convert cardholders to money remittances
  • Field meetings with potential customers
  • Working in collaboration with the Back Office team
  • Multitask between different communication channels
  • Provide answers by identifying problems, researching, and guiding the customer through the correct steps

Skills

Thai
English
Verbal Communication
Written Communication
Customer Service
Field Operations
Multitasking
Sales Targets
Customer Guidance

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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