[Remote] Field Application Scientist - UK at Cellanome

United Kingdom

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Life SciencesIndustries

Requirements

Master’s degree in a life sciences field with 8+ years of commercial experience, or a PhD in a life sciences field with 5+ years of commercial experience (e.g. supporting complex life science research instruments in the field, and familiarity with academic, biotech, and pharma customers)
Experience conducting scientific presentations to internal and external audiences for pre- and post-sales activities
Demonstrated ability to learn about what customers need, what they are trying to achieve, and how they make decisions to drive customer delight
Hands-on experience with a variety of life science instrumentation and laboratory equipment
Strong problem-solving skills, can-do attitude, and attention to detail
Ability to work in a cross-functional, collaborative, high-growth environment
Valid passport and driver’s license
Ability and willingness to travel up to 50-70% of working time away from work location, including overnight/weekend travel at times

Responsibilities

Train customers/collaborators on instrument usage and data analysis, and support designing and conducting experiments to maximize their value with the Cellanome platform
Manage and support early installations; understand customer/collaborator goals, set appropriate product and performance expectations, and identify expansion opportunities
Influence application product requirements and integrate support needs into the requirements for new commercial products, evaluate usability and serviceability, manage the development and execution of support strategies for new products
Assist in technical product documentation and training presentation development
Provide scientific and applications feedback to R&D and Commercial teams
Deliver presentations, workshops, demonstrations, and seminars to external audiences at conferences and workshops
Travel to customer/collaborator sites to provide timely technical support including troubleshooting, design evaluation, and problem-solving/repair
Build a close relationship with your sales partners to identify and promote Cellanome solutions
Acquire knowledge of what excellent service and support looks like and cultivate an eagerness to help establish and build out this support function at Cellanome

Skills

Key technologies and capabilities for this role

instrument trainingdata analysisexperiment designcustomer supportproduct deploymentscientific instrumentationbiology workflows

Questions & Answers

Common questions about this position

Is this a remote position, and where is it based?

This is a remote role based in Cambridgeshire, United Kingdom.

What is the expected travel requirement for this role?

The role requires the ability and willingness to travel up to 50-70% of working time away from work location, including overnight/weekend travel at times.

What are the main responsibilities of the Field Application Scientist?

Key duties include training customers on instrument usage and data analysis, managing early installations, providing technical support and troubleshooting at customer sites, delivering presentations and workshops, and building relationships with sales partners and customers.

What is the company culture like at Cellanome?

Cellanome fosters a collaborative environment with a growing team of capable, humble, and down-to-earth people passionate about tackling biology's biggest challenges, where you'll wear many hats and contribute to exciting financial and career growth.

What makes a strong candidate for this Field Application Scientist role?

Strong candidates should excel in customer training, technical support, problem-solving, building relationships, and have the willingness to travel extensively while partnering with engineering and sales teams to drive product success.

Cellanome

Automated platform for cell biology research

About Cellanome

Cellanome offers an automated platform that allows researchers to study individual cell behaviors and interactions under various conditions. This technology enables live cell phenotypic and functional assays, providing detailed insights into how cells respond to different stimuli over time. Unlike traditional methods that focus on bulk responses, Cellanome highlights the unique reactions of individual cells, making it a valuable tool in life sciences and medical research. The company's goal is to enhance research in cell biology by providing a scalable and precise platform that integrates seamlessly into existing workflows.

Foster City, CaliforniaHeadquarters

2020Year Founded

$195.5MTotal Funding

SERIES_BCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Stock Options

401(k) Retirement Plan

Flexible Work Hours

Risks

Increased competition in single-cell analysis could impact Cellanome's market share.

Ethical concerns about cellular manipulation may lead to regulatory challenges.

Economic downturns could reduce demand for Cellanome's platform from research institutions.

Differentiation

Cellanome's platform offers unprecedented detail in individual cell behavior analysis.

The company integrates seamlessly into existing workflows, enhancing research without major disruptions.

Cellanome's focus on live cell assays provides a more granular analysis than traditional methods.

Upsides

Rising demand for personalized medicine aligns with Cellanome's focus on individual cell behaviors.

Growing trend in microfluidics enhances Cellanome's scalable solutions for cell biology research.

Collaborations with pharmaceutical companies offer opportunities for joint ventures and technology sharing.

Land your dream remote job 3x faster with AI

Try Jobo Free