Field Application Engineer (Machine Learning)

The Field Application Engineer will collaborate with Sales, Marketing, Product, and Engineering teams to provide pre-sales and some post-sales technical customer support. This role involves conducting remote and on-site training, delivering product presentations, and utilizing excellent customer communication and troubleshooting skills. Responsibilities include system debugging, coding, and scripting, as well as independently acquiring expert-level skills with Quadric's product line, including HPC Hardware, SDK, and Algorithms. The FAE will work with Sales to position and sell Quadric products, defend the unique Quadric architecture to customers, and assist customers during evaluations by installing SDKs and algorithms. They will analyze customer systems to identify optimal HW/SW solutions, diagnose technological problems, and communicate with engineering for resolutions. Regular technical discussions with customers will be held to explain Quadric deliverables and resolve issues with engineering support. The FAE will also coordinate with Sales and Engineering to formulate product specifications based on customer needs, conduct project feasibility studies, and perform some travel for training and regional needs.