Fast Track Claims Representative at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or equivalent work experience
2 years previous claim handling experience preferred
Excellent verbal and written communication skills
Excellent customer service skills
Analytical with good decision-making skills
Strong organizational skills and detail oriented
Ability to work independently, handle multiple tasks simultaneously and exercise good judgment
Property and casualty licenses required (must be obtained within 6 months of hire)

Responsibilities

Investigate, evaluate and resolve first and third-party auto liability claims, minor injury claims and low complexity general liability losses
Provide accurate and thorough documentation and resolution action plans based upon applicable law, coverage and supporting evidence
Provide exceptional customer service and on-going communication to appropriate stakeholders through the life of the claim
Maintain high standards of customer service, including prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards
Conduct thorough investigation of coverage, liability, and damages; document facts and maintain evidence to support claim resolution
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Establish appropriate loss and expense reserves with documented rationale; conduct on-going review of reserves through life of file
Demonstrate technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines
Communicate effectively with internal and external customers on claims and account issues
Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory

Skills

Claims Investigation

Claims Adjustment

Auto Liability

Injury Claims

General Liability

Coverage Analysis

Damage Evaluation

Reserve Management

Customer Service

Regulatory Compliance

Stakeholder Communication

Documentation

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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