Express Store Costs Analyst at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Analytical and data driven, skilled in using data to make informed decisions and optimise results
Strong communicator with great personal skills to work with people at all levels – not just in our business, but also beyond it
Thrives in a fast-paced environment, with the ability to manage change and drive results
Agile and an effective decision maker, willing to move, fail and learn fast
Obsessed about our purpose and our customers

Responsibilities

Analyse cost drivers and identify areas of concern, ensuring proactive management of expenditure
Lead process improvements to uncover smarter, more efficient ways of working that reduce operational costs
Build strong cross-functional relationships, fostering collaboration and alignment across teams
Ensure process compliance across all sites, partnering with Retail teams to address gaps and drive adherence
Monitor and analyse key cost areas such as Employment Costs, Waste and Markdowns, Repairs and Maintenance, and other store-related expenses
Deliver actionable insights and support cost-reduction initiatives to safeguard profitability and enable sustainable growth

Skills

Data Analysis

Cost Analysis

Process Improvement

Stakeholder Management

Excel

Communication

Retail Operations

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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