Express Q Comm Merchandiser at Ada

Manchester, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Digital MarketingIndustries

Requirements

  • Analytical and data driven, skilled in using data to make informed decisions and optimise results
  • Strong communicator with great personal skills to work with people at all levels – not just in our business, but also beyond it
  • Thrives in a fast-paced environment, with the ability to manage change and drive results
  • Agile and an effective decision maker, willing to move, fail and learn fast
  • Obsessed about our purpose and our customers

Responsibilities

  • Manage and maintain the Express QComm range in collaboration with partners
  • Work closely with the Commercial and Range Planning teams to deliver relevant ranges and impactful promotions, ensuring pricing is accurate and delivered on time
  • Drive best-in-class performance metrics and support the delivery of a seamless customer experience
  • Support the creation and execution of trade and marketing plans across Quick Commerce platforms
  • Manage and maintain product menus and partner catalogues, ensuring accuracy and relevance
  • Collaborate with internal stakeholders to align activities with business objectives
  • Monitor competitor activity and share insights to identify opportunities or risks
  • Use data to analyse performance and support decision-making
  • Help deliver promotions, events, and seasonal launches across platforms

Skills

Data Analysis
Trade Planning
Marketing Campaigns
Product Management
Stakeholder Collaboration
Competitor Analysis
Performance Metrics
Promotions Management
Quick Commerce
Range Planning

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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