Export Markets Customer Service Representative at Danaher Corporation

Prague, Prague, Czechia

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Diagnostics, Healthcare, Medical DevicesIndustries

Requirements

2+ years of experience in customer service, preferably in export markets or international trade
Good IT skills and experience in using Oracle or similar ERP
Excellent communication and interpersonal skills, with fluency in English
Proficiency in additional languages is a plus
High attention to detail, organizational skills, and the ability to manage multiple priorities
Reliable and accurate team player who takes responsibility for delegated tasks

Responsibilities

Manage and process customer orders from initial inquiry to final delivery
Coordinate with internal teams (e.g., warehouse, logistics, production) to ensure timely and accurate fulfillment of orders
Handle customer complaints and issues regarding products, shipping, or other services, ensuring quick resolution and maintaining customer satisfaction
Work closely with the sales, finance, and legal departments to ensure smooth operations
Participate in various regional projects to drive continuous improvement
Manage and support the day-to-day operations of Sales Channel Partners and direct customers within Beckman Coulter's Distributor Markets in EEMEA
Serve as the primary point of contact for customers, ensuring seamless communication, order processing, and issue resolution to ensure high level of customer satisfaction

Skills

Customer Service

Order Processing

Order Management

Issue Resolution

Logistics Coordination

Sales Channel Management

Distributor Management

Team Collaboration

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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