Executive IT Support at MrBeast

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, EntertainmentIndustries

Requirements

5+ years in IT support, with proven experience supporting C-level executives or senior stakeholders
Strong troubleshooting abilities and a service-first mindset
Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high-pressure moments
Experience supporting both macOS and Windows environments in hybrid teams
Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms
Hands-on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)
Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)
Ability to work independently, manage multiple priorities, and execute with a high bar for quality
Experience working in entertainment, production, or content creation environments is a plus
Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus

Responsibilities

Deliver white-glove IT support to executives, ensuring frictionless performance across all devices, services, and locations
Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions
Provide hands-on support for macOS and Windows laptops, desktops, mobile devices, and peripherals
Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools
Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)
Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)
Maintain high uptime and performance standards through proactive device monitoring and issue resolution
Coordinate hardware procurement, configuration, and lifecycle management for executive and team use
Own and manage security and compliance standards for high-access endpoints, including MDM and password managers
Build and maintain documentation to ensure continuity and consistency across IT support workflows

Skills

Key technologies and capabilities for this role

MacOSIT SupportDevice ConfigurationTroubleshootingIT InfrastructureOffice BuildoutsExecutive Support

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 5+ years in IT support, with proven experience supporting C-level executives or senior stakeholders.

Is this a remote position or does it require office presence?

The role involves hands-on work in our growing New York hub, including standing up IT infrastructure during office buildouts and studio expansions, indicating on-site requirements.

What platforms and tools will I be supporting?

You'll troubleshoot issues across core business platforms like Google Workspace, Slack, Zoom, Adobe, Monday.com, and support network deployments with Ubiquiti, Cisco, Starlink, MiFi.

What is the work environment like at Beast Industries?

This is a hands-on position in a fast-paced, high-stakes environment where you'll deliver white-glove support to executives and maintain critical IT infrastructure.

What makes a strong candidate for this Executive IT Support role?

A strong candidate has 5+ years of IT support experience with C-level executives, strong troubleshooting skills, and thrives in fast-paced environments handling macOS, Windows, A/V systems, and proactive maintenance.

MrBeast

Offers employment opportunities via YouTube

About MrBeast

Working for a widely recognized Youtube personality offers unique opportunities in the digital media space, particularly through involvement in imaginative content creation and high-impact social media strategies. This YouTube channel is well-known for its engaging, boundary-pushing style, giving team members the chance to be at the forefront of digital entertainment. Employees benefit from a creative and dynamic environment, making it an ideal workplace for innovative thinkers and digital creators seeking to influence a global audience.

Greenville, North CarolinaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Social Impact, EntertainmentIndustries

Benefits

Remote Work Options

Risks

Mold complaints with Lunchly could harm MrBeast's brand reputation.

High investment in Beast City risks financial loss if viewership targets aren't met.

Vouch acquisition may face integration challenges or financial strain.

Differentiation

MrBeast's Beast City is a $14 million custom-built location for 'Beast Games'.

He acquired Vouch, a startup for the creator economy, enhancing digital content hiring.

His TeamSeas initiative removed 34 million pounds of ocean trash, boosting eco-friendly image.

Upsides

Beast City offers brand collaboration opportunities in the entertainment industry.

Vouch acquisition could lead to new revenue streams in the creator economy.

TeamSeas project opens partnerships with eco-friendly companies.

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