Executive Director, Clinical Health Services - Mental Well-being at CVS Health

Hartford, Connecticut, United States

CVS Health Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health Insurance, Mental HealthIndustries

Requirements

  • 15+ years of experience in clinical practice and research
  • 8+ years of experience in the mental healthcare delivery system; significant post-graduate direct patient care experience
  • 5+ years of leadership or management experience in the healthcare industry with a focus on mental health roles
  • Depth of clinical knowledge within mental health fields
  • External speaking experience, including direct engagement with customers, business leaders and industry organizations
  • Ability to drive change in alignment with the mission, vision and values of the organization
  • Strong understanding of analytics and ability to translate insights
  • Demonstrated ability to work effectively and collaboratively in matrixed environment
  • Strong project management skills
  • Strong work ethic, self-starter, and highly productive in a dynamic, collaborative environment

Responsibilities

  • Drive clinical oversight for clinical operational areas across EAP, RFL and On Demand teams ensuring high quality interactions (Clinical oversight, consulting with clinicians and overseeing clinical workflows)
  • Own the cross functional management process with clinical ops and OCPO for Health Affordability and SAI to review medical cost trends and working across lines of business and other constituents such as network and SIU to drive execution on opportunities to improve cost and outcomes
  • Represent Aetna Mental Well-being externally at events and present to customers on analytics, clinical story and thought leadership in Mental Health and Well-being
  • Bring data expertise to guide the analytics design with performance excellence team to provide clinical design and interpretations, drive modeling and present clinical and outcomes data externally to customers and industry experts
  • Support BH Clinical Operations ensuring efficient and effective delivery of healthcare services
  • Partner with the Chief Psychiatric Officer and Chief Medical Officer on ensuring clinical discipline in operations and appropriate clinical policies are in place
  • Identify and operationalize clinical opportunities to improve access, quality and affordability for members
  • Represent the Mental Well-being business with centralized Quality function focused on HEDIS and NCQA with mental health clinical guidance and expertise
  • Provide clinical expertise as part of mental well-being vendor evaluation process

Skills

Clinical Oversight
Mental Health Expertise
Clinical Operations
Data Analysis
Healthcare Analytics
Medical Cost Management
Cross-Functional Management
Thought Leadership
EAP
RFL

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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