Executive Assistant - Mon - Fri - 8:30am-5:30pm at Williams

Columbus, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional ServicesIndustries

Requirements

Associate degree or advanced degree preferred; commensurate experience may be considered in lieu of education based on overall employment history
5+ years’ experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or 3+ years performing administrative duties for a Williams Lea client operation (formal education/training may substitute for experience)
Excellent calendar management experience and skills, including coordination of complex executive meetings
Advanced proficiency in MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; ability to technically troubleshoot applicable software
Familiarity with other software programs for administrative support
Previous experience scheduling travel arrangements strongly preferred
Previous experience providing administrative support at the executive level preferred
Ability to interact well with all levels of management
Ability to be trusted with highly sensitive and confidential information, handling it with professionalism and discretion
Strong attention to detail; able to work on multiple projects simultaneously

Responsibilities

Perform administrative support including answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge). (essential function)
Provide oversight for confidential company information (e.g., corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information)
Handle complex calendar and meeting coordination, including making decisions on behalf of supported professional
Manage complex travel bookings, including accurately planning multi-leg international trips
Communicate and/or respond effectively and professionally on behalf of supported professional
Utilize appropriate logs and/or tracking software for all administrative support work
Ensure job tickets are properly filled out before beginning work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout the task lifecycle
Communicate with team members, lead, supervisor, or client on job or deadline issues
Meet contracted deadlines for accepting, completing, and delivering all work
Troubleshoot basic equipment problems
Assist in developing training plans and process maps for the administrative operation
Deliver training plans to a team of admins
Serve as a subject matter expert and resource for junior employees
Interact with clients in person, over the phone, via video, or electronically in a professional and knowledgeable manner
Prioritize workflow and efficiently multi-task
Perform Quality Assurance on own work and work of others
Answer telephone, emails, and place service calls when needed
Use equipment and supplies in a cost-efficient manner
Help foster a proactive environment of continuous service enhancement and relationship building with the client
Adhere to Williams Lea policies in addition to client site policies