Events Coordinator

Company Overview

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Employee Experience Team

At Thumbtack, we believe a thriving team is the foundation of a thriving business. As an award-winning virtual-first (not virtual-only) company, we’re intentional about helping people feel connected, cared for, and empowered no matter where they’re working from. That’s why our Employee Experience (EX) function isn’t just a nice-to-have, it’s a core part of how we operate. Embedded within the People org, our EX team is behind the moments that make work feel meaningful. We create in-person connection opportunities, build thoughtful recognition programs, and support holistic wellbeing in ways that truly matter to people, rather than just ticking a box.

About the Role

As an Events Coordinator, you’ll be the force behind the in-person moments that bring our virtual-first culture to life. From intimate team gatherings to 500+ person offsites, you’ll handle the logistics that make it all feel seamless. You'll have your hand in everything from venue and activity sourcing, to travel coordination, food & beverage experiences, and managing tools like Swoogo and Navan. You’ll work closely with our Events Managers and partners across Thumbtack to turn plans into polished experiences. You'll also help scale our efforts by refining playbooks, maintaining event venue/vendor databases, managing contracts, and finding ways to make every event even better than the last.

You'll be joining a high-performing, tightly-knit team that believes in getting things done well – and having fun while we do it. If you get a weird amount of satisfaction from a well organized Google Sheet, love turning chaos into clarity, and think nothing beats watching an event come to life without a hitch, you'll feel right at home here.

Responsibilities

• Event-Related Sourcing: Proactively research and evaluate potential venues, hotels, and third-party vendors aligned to event goals, attendee profiles, and budget. Provide clear, detailed proposals with cost estimates, tradeoffs, and logistics considerations to support strategic decision-making.
• Event Coordination: Support all phases of planning for events ranging from 5 to 500+ attendees, with things like coordinating AV or production needs, planning food and beverage experiences, managing registration, and helping draft run-of-show timelines, to ensure seamless execution in partnership with the broader team.
• Attendee Experience: Manage registration platforms (like Swoogo), oversee travel and expense workflows (via Navan), answer attendee support tickets or Slacks, and ensure timely, clear event communications that set attendees up for a smooth experience.
• Project & Process Management: Create and maintain detailed playbooks, templates, and documentation for repeatable, high quality events. Identify opportunities to improve how we plan and scale our operations that support in-person connection and collaboration.
• Vendor & Budget Management: Actively manage and build rapport with key vendors, ensuring all contracts and purchase orders are processed with accuracy and compliance (familiarity with Ironclad is a plus). You’ll review all vendor/venue contracts and conduct evaluations of new venues/vendors with thoughtful, budget conscious proposals.
• Crossfunctional Collaboration: Partner closely with teammates across Employee Experience, People Ops, Comms, and the Executive A

Requirements

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Application Instructions

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Salary

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