[Remote] Event and Change Management Specialist at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's degree in Business, Marketing or related field
7+ years of relatable experience
Excellent client-facing and internal communication skills
Ability to interact professionally with diverse customers
Strong presentation skills
Quick learner with excellent written & verbal communication and analytical problem-solving skills
Excellent organizational skills with attention to detail
Ability to work in a fast-paced environment and meet deadlines
Strong analytical skills
Strong Project Management skills
Subject Matter Expert on Change and Event Management in telecom
Excellent Communication Skills

Responsibilities

Manage planned maintenance activities
Create and manage vendor planned maintenance in Change Management systems
Generate impacts of affected objects
Validate customer impacts
Schedule Network planned maintenances
Create Special Handling requests
Respond to Special Handling requests before, during, and after planned maintenance
Self-starter with ability to manage assigned and self-identified workload
Postpone, modify, or cancel requests received from requestor group/vendor
Receive customer calls internal and external for Network Maintenance Inquiries
Process Network Maintenance Inquiries to resolution, usually within 24 hours
Provide status updates and completions to customers in a timely fashion
Ensure customer communication requirements are met
Manage workload and Vendor e-mails received
Make calls to dark fiber customers at the completion of planned maintenance
Adhere to all internal processes
Responsible for understanding impacts associated with a given conflict for customers
Responsible for communicating non-proprietary information to clients
Assist colleagues when necessary

Skills

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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