Espec Santander II 8h at Santander

Campos do Jordão, Sao Paulo, Brazil

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Certificação CPA 10 – ANBIMA (CPA20 preferred)
Cursando Graduação (Graduação Completa or Pós-Graduação preferred)
Conhecimento em Pacote Office
Vivência com vendas
Think Customer – Penso no Cliente
Embrace Change – Impulsiono a mudança
Act Now – Atuo com rapidez
Move Together – Trabalho em equipe
Speak Up – Falo abertamente

Responsibilities

Execução de oportunidades de negócios, no fluxo da loja, potencializando a oferta de produtos e serviços
Instrução à digitalização de clientes
Atendimento aos clientes de todos os segmentos, garantindo a excelência da experiência
Conquista de novos clientes
In some stores: atuação nos ambientes de autoatendimento, pronto atendimento, mesa gerencial, tesouraria and/or guichê de caixa

Skills

Key technologies and capabilities for this role

CPA 10CPA 20Pacote OfficeVendasAtendimento ao Cliente

Questions & Answers

Common questions about this position

What benefits does this position offer?

Benefits include variable compensation (PLR + RV), medical and dental assistance, meal and food allowances, complementary pension, life insurance, childcare/nanny aid, Gympass or Totalpass, transportation voucher, Nascer program, Be Healthy program, and PAPE support.

Is this a remote position or does it require working in an office?

This is an in-person role in Santander stores (agencies) in Brazil, involving direct customer interaction in areas like self-service, quick service, managerial desk, treasury, and/or cashier.

What skills and qualifications are required for this role?

Key requirements include CPA 10 certification (CPA 20 preferred), pursuing or completed undergraduate degree (post-graduation preferred), knowledge of Office package, and sales experience. Valued behaviors are Think Customer, Embrace Change, Act Now, Move Together, and Speak Up.

What is the company culture like at Santander?

Santander emphasizes a horizontal culture with clusters like Specialist, Leader, Head, and Partner, valuing diversity, growth, learning, passion for people, customer focus, innovation, urgency, and teamwork.

What makes a strong candidate for this Specialist position?

Strong candidates have CPA 10 or CPA 20 certification, higher education credentials, Office package knowledge, sales experience, and embody values like customer thinking, embracing change, acting quickly, teamwork, and speaking up.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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