Espec Clientes Neg Serv Select at Santander

Rio de Janeiro, State of Rio de Janeiro, Brazil

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Certificação CPA20 – ANBIMA (CEA preferred)
Graduação em curso (graduação completa or pós-graduação preferred)
Vivência com Pacote Office
Conhecimento em produtos de investimentos
Experiência no segmento Pessoa Física Alta Renda
Alignment with values: Think Customer, Embrace Change, Act Now, Move Together, Speak Up

Responsibilities

Potencializar a oferta de produtos e serviços aos clientes da loja Select (Alta Renda)
Auxiliar o Gerente de Relacionamento Select
Atuar em demandas operacionais (operacionalização de contratos, suporte ao Internet Banking, envio de documentos, etc.)
Apoiar no atendimento aos clientes
Instrução à digitalização de clientes que frequentam a loja
Atuar nos ambientes de autoatendimento, pronto atendimento, tesouraria e/ou guichê de caixa (em algumas lojas)

Skills

Key technologies and capabilities for this role

Microsoft OfficeCPA-20ANBIMAInvestment ProductsInternet BankingHigh Net Worth ClientsClient OnboardingContract Operations

Questions & Answers

Common questions about this position

What benefits does Santander offer for this position?

Benefits include Remuneração Variável (PLR + RV), Assistência Médica e Odontológica, Auxílio Alimentação e Refeição, Previdência Complementar, Seguro de Vida, Auxílio Creche/Babá, Gympass or Totalpass, Vale Transporte, Programa Nascer, Be Healthy program, and PAPE.

What is the salary for this role?

This information is not specified in the job description.

Is this position remote or does it require working in an office?

The role is based in Santander's stores (agencies) in Brazil, involving in-person client attendance, self-service areas, quick service, treasury, and/or cashier counter.

What skills and qualifications are required for this Specialist role?

Key requirements include CPA20 certification (CEA preferred), pursuing or completed undergraduate degree (postgraduate preferred), experience with Office package, knowledge of investment products, and experience in high-income individual segment.

What is the company culture like at Santander?

Santander promotes a horizontal culture with clusters like Specialist, Leader, Head, and Partner, valuing diversity, challenging the market, customer focus, and behaviors such as Think Customer, Embrace Change, Act Now, Move Together, and Speak Up.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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