Inbound Contacts Representative
HumanaSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Bancos, Serviços FinanceirosIndustries
Requirements
- Certificação CPA 10 – ANBIMA (CPA20 preferred)
- Graduação completa (pós-graduação preferred)
- Conhecimento em produtos e serviços do segmento de Pessoa Jurídica
- Residir na região ou proximidades do local da vaga
- Proatividade, organização, disciplina, foco
- Habilidades de comunicação (oral e escrita)
- Forte habilidade comercial e de negociação
- Think Customer – Penso no Cliente
- Embrace Change – Impulsiono a mudança
- Act Now – Atuo com rapidez
- Move Together – Trabalho em equipe
- Speak Up – Falo abertamente
Responsibilities
- Gerenciar a carteira pessoa jurídica e prospectar ativamente novos clientes
- Vivenciar uma rotina 100% externa, atuando de forma consultiva e próxima das empresas
- Conhecer o negócio do cliente contribuindo para que prosperem
- Atuar na negociação de produtos e serviços financeiros
- Buscar constantemente qualificação e novos conhecimentos
- Acompanhar o cenário econômico e suas tendencias
- Desenvolver um calendário estratégico de visitas aos clientes de sua carteira, oferecendo produtos e soluções financeiras, conforme necessidade do cliente, visando aumentar a carteira ativa e excelência na satisfação dos clientes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does this position offer?
Benefits include Remuneração Variável (PLR + RV), medical and dental assistance, meal and food allowances, complementary pension, life insurance, childcare subsidy, Gympass or Totalpass, transportation voucher, and programs like Nascer, Be Healthy, and PAPE.
Is this a remote position or does it require being in the office?
The role involves a 100% external routine, acting consultatively and close to companies, and requires residing in the region or nearby the job location.
What skills and qualifications are required for this role?
Key requirements include CPA 10 certification (CPA 20 preferred), complete graduation (post-graduation preferred), knowledge of corporate person juridica products and services, proactivity, organization, discipline, focus, communication skills, and strong commercial and negotiation abilities.
What is the company culture like at Santander?
Santander emphasizes a horizontal culture with clusters like Especialista, Líder, Head, and Sócio, valuing diversity, challenging the market, customer focus, and values such as Think Customer, Embrace Change, Act Now, Move Together, and Speak Up.
What makes a strong candidate for this position?
Strong candidates demonstrate passion for dealing with people, a desire to grow and learn, proactivity, strong commercial and negotiation skills, customer-focused mindset, and the valued behaviors like embracing change, acting quickly, teamwork, and speaking up.
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition
Risks
ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.
Differentiation
Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.
Upsides
Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.
Related Jobs
RemoteRemoteMid Market Account Executive - Contact Center
Zoom$119,600 - $261,500/year
- Full Time
- Mid-level (3 to 4 years)
RemoteEstagiário de Campo SP
GE HealthcareSalary not specified
- Part Time
- Internship
RemoteCommercial Counsel
FoodsmartSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteSenior Penetration Tester
HumanaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteExternal Post
Dandy$141,900 - $172,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteAccount Manager
Garner HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteClient Experience Specialist
AtticusSalary not specified
- Full Time
- Mid-level (3 to 4 years)