Escrow Payment Product Coordinator at Allen Integrated Solutions LLC

Carmel, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

High School Diploma required
Bachelor’s Degree in a related field preferred
1-2 years’ experience in Escrow Payment is required

Responsibilities

Analyze new client’s payee code file and convert it into standard template before requesting it be loaded into insurance tracking systems
Map client payee codes to an Allied certified payee code once loaded
Maintain upkeep of payee codes as new ones are created or deleted by the client
Analyze client’s loan and escrow payment data to ensure data in loan file matches data in insurance tracking systems for smooth transition to Direct Pay Escrow Services Team
Understand process of W-9 request and certifications of remittance addresses to get payee codes certified (Escrow Remittance Email Box, 35%)
Understand Parent/Sub parent companies within insurance tracking database Borrower Insurance Company table to ensure payee code setup is correct
Understand company and agency payee codes functionality within insurance tracking system database
Accurately apply knowledge of Lender Integrations for QA Tool to troubleshoot payee code errors
Accurately apply knowledge of QA Tool’s and DatStore’s various reports to assist in escrow syncing process for go live
Own new client’s payee codes in implementation, including reconfiguring payee code file for import into script template, submitting help desk tickets for loading into systems, mapping to Allied’s certified payee code list, and submitting finalized list to accounting for certification (Payee Code Maintenance, 30%)
Work with system programmers to update client’s payee codes due to Data Processor Conversion
Complete weekly/monthly maintenance of client’s payee code files sent via FTP or Email
Oversee maintenance of remittance addresses with IDS for Company and Agency
Troubleshoot insurance tracking systems when users cannot locate payee code
Work with Escrow Administrator, Allied Accounting, and Client to remap payee codes to correct certified remittance address or create new payee code and make changes to systems for timely payments
Communicate proactively with client to resolve payee code related questions or issues
Answer questions, correct errors, and resolve discrepancies with little to no supervision
Effectively and professionally present payee code information in one-on-one or small group situations to customers, clients, and employees
Oversee and maintain required updates in implementation direct pay checklist (Escrow Synching, 25%)
Analyze client’s loan file to ensure data landed successfully in Allied’s insurance tracking database
Complete escrow syncing process for smooth transition to escrow direct pay servicing teams
Create escrow premium due bill test cases for escrow accounting team to ensure successful check cutting on go live date

Skills

Key technologies and capabilities for this role

Payee Code MappingData File ConversionInsurance Tracking SystemsQA Tool TroubleshootingDatStore ReportsW-9 ProcessingEscrow RemittanceHelp Desk TicketingLoan Data AnalysisLender Integrations

Questions & Answers

Common questions about this position

What are the main responsibilities of the Escrow Payment Product Coordinator?

The role involves analyzing client payee code files and converting them into a standard template for insurance tracking systems, mapping codes to Allied certified payee codes, maintaining payee codes, and ensuring loan and escrow payment data matches for smooth transitions.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills or knowledge are essential for this position?

Key skills include understanding W-9 requests and remittance certifications, knowledge of parent/sub parent companies in the insurance tracking database, company and agency payee codes functionality, lender integrations for QA tool troubleshooting, and using QA Tool and DatStore reports for escrow syncing.

What makes a strong candidate for this Escrow Payment Product Coordinator role?

Strong candidates can work independently with little to no supervision, troubleshoot insurance tracking systems effectively, communicate proactively with clients, and professionally present payee code information in one-on-one or small group settings.

Allen Integrated Solutions LLC

Provides technical and management services for government security missions

About Allen Integrated Solutions LLC

Allen Integrated Solutions LLC specializes in a range of technical and management services aimed at enhancing performance in government and security sectors. With a focus on integration management, intelligence, cyber security, and more, the company expertly handles missions related to national security and defense. This firm stands out as a reliable provider of comprehensive systems engineering, technical assistance, and advisory services, making it a pivotal support system for complex federal operations.

Stafford, VA 22554, USAHeadquarters

2015Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, AerospaceIndustries

11-50Employees