ER Advisor at Gusto

Warrington, England, United Kingdom

Gusto Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Food and Beverage, E-commerceIndustries

Requirements

  • Strong knowledge of employment law and a passion for keeping your expertise current
  • Confident communicator with the ability to translate complex ideas clearly and pragmatically
  • Skilled at building trusted, credible relationships at all levels
  • A self-starter who is proactive, resilient and focused on creating great employee experiences
  • Comfortable working with HR systems and drawing insights from people data to support actions
  • Experienced in managing a range of ER cases with a practical, solutions-focused approach
  • Familiar with fast-paced environments such as FMCG, retail, logistics or ecommerce
  • Preferred but not necessary: CIPD Qualification

Responsibilities

  • Coach and train line managers on policies and procedures to promote confident, independent handling of people matters
  • Support in the development and ongoing improvement of people policies in collaboration with the broader GTO team
  • Provide challenge and support to ensure fair and consistent application of policies
  • Monitor and assess contract provisions (e.g. shift patterns, time & attendance) to ensure they are future-fit
  • Build trusted partnerships with site stakeholders to respond to ER matters promptly and professionally
  • Support and guide line managers on attendance, wellbeing and Occupational Health processes, including data tracking and insights
  • Advise and guide on live ER case management including investigations, disciplinaries, grievances, absence, appeals and early conciliation
  • Promote an ER ownership mindset across leadership, empowering confident and informed decision-making
  • Actively participate in the site's Employee Forum to encourage open dialogue and action tracking
  • Recommend and implement process improvements across the ER remit

Skills

Employee Relations
Manager Coaching
HR Policies
Employment Law
Policy Development
Organizational Change
Compliance
Manager Training
People Policies

Gusto

Payroll, benefits, and HR solutions provider

About Gusto

Gusto provides payroll, benefits, and human resources solutions specifically designed for small to medium-sized businesses. Its platform allows users to manage payroll processing, employee benefits, and HR tasks in one integrated system, making it easier for companies that may not have extensive HR resources. Gusto operates on a subscription-based model, offering various pricing tiers to accommodate different business needs, from startups to established companies. This flexibility in pricing helps Gusto stand out from competitors by catering to a wide range of clients. The company's goal is to simplify the management of employee-related tasks, allowing businesses to focus on growth and improving employee satisfaction.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$686.8MTotal Funding
SERIES_ECompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

It’s a marathon, not a sprint: Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.
Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.
Wellness for every body: We’re proud to offer inclusive health care such as hormone treatments, gender-affirming surgery, therapy, family planning, and more.
The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.
Family-friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.
Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.

Risks

AI-powered platforms like Puzzle may reduce demand for Gusto's payroll services.
Digital gifting solutions expansion increases competition in employee benefits.
Stride's portable benefits program may attract clients from Gusto's traditional offerings.

Differentiation

Gusto offers an integrated HR, payroll, and benefits platform for SMEs.
Gusto Embedded allows other platforms to offer tailored payroll solutions.
Gusto's tiered pricing caters to diverse business needs and budgets.

Upsides

Gusto's partnership with Nav enhances financial health insights for small businesses.
Gusto Embedded expands market reach by enabling comprehensive payroll solutions.
Increasing international hiring trends boost demand for Gusto's global HR solutions.

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