EOI SAP Solution Manager at DXC Technology

Cairo, Cairo, Egypt

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, SAPIndustries

Requirements

Bachelor’s degree in Information Technology, Computer Science, or equivalent
SAP Certified in SAP Solution Manager 7.2 or SAP Cloud ALM
7+ years of experience in SAP Solution Manager implementation & operations
Strong experience with ChaRM, ITSM, Monitoring, and Test Suite
Experience in SolMan upgrades, Focused Build, and Cloud ALM migration
Hands-on in Root Cause Analysis, System Monitoring, and EarlyWatch Alerts
Experience with RISE with SAP or hybrid cloud deployments preferred
Deep expertise in Solution Manager 7.2 configuration and operations
Knowledge of HANA DB, Basis administration, and technical integration
Familiarity with automation tools (CBTA, Tricentis integration)
Strong understanding of ALM best practices and ITIL processes
Strong leadership and governance skills
Effective collaboration across business, functional, and technical teams
Strong documentation and reporting skills
Ability to anticipate risks and implement proactive monitoring strategies
Strong knowledge in Application Lifecycle Management (ALM), Solution Documentation, Business Process Monitoring, Change Request Management (ChaRM), Test Suite Management, IT Service Management (ITSM), System & Landscape Monitoring, End-to-End Root Cause Analysis, Technical Monitoring (System, DB, Host, Interface), EarlyWatch Alerts and reports, Custom dashboards and KPIs, Operations Control, Job Scheduling Management (JSM), Interface and Data Consistency Monitoring, Business Process Analytics, Central Technical Administration, Security & Compliance, Audit Management, system trace capabilities, Integration with SAP GRC for change control, Proactive risk & vulnerability monitoring, SolMan system setup/configuration/upgrades (7.2 and beyond), Integration with SAP Cloud ALM / Focused Build / Focused Insights, System landscape readiness for RISE with SAP and hybrid models

Responsibilities

Lead the setup, configuration, and management of SAP Solution Manager modules
Define and maintain system monitoring strategy across SAP and non-SAP systems
Manage Change Request Management (ChaRM) process and governance
Ensure incident, problem, and service request management via ITSM
Drive test automation and test management using SolMan Test Suite
Monitor and optimize interfaces, batch jobs, and end-to-end processes
Provide early warning and predictive monitoring to reduce system downtime
Collaborate with Basis, Functional, and Security teams for integrated operations
Implement reports, KPIs, and dashboards for program governance
Ensure SolMan compliance with audit and security requirements
Support cutover, go-live readiness, and hypercare monitoring

Skills

SAP Solution Manager

ChaRM

ITSM

SAP Cloud ALM

Test Suite

ALM

Business Process Monitoring

System Monitoring

EarlyWatch Alerts

JSM

SAP GRC

Focused Build

Focused Insights

RISE with SAP

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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