EOI SAP Solution Manager at DXC Technology

Cairo, Cairo, Egypt

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, SAPIndustries

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or equivalent
  • SAP Certified in SAP Solution Manager 7.2 or SAP Cloud ALM
  • 7+ years of experience in SAP Solution Manager implementation & operations
  • Strong experience with ChaRM, ITSM, Monitoring, and Test Suite
  • Experience in SolMan upgrades, Focused Build, and Cloud ALM migration
  • Hands-on in Root Cause Analysis, System Monitoring, and EarlyWatch Alerts
  • Experience with RISE with SAP or hybrid cloud deployments preferred
  • Deep expertise in Solution Manager 7.2 configuration and operations
  • Knowledge of HANA DB, Basis administration, and technical integration
  • Familiarity with automation tools (CBTA, Tricentis integration)
  • Strong understanding of ALM best practices and ITIL processes
  • Strong leadership and governance skills
  • Effective collaboration across business, functional, and technical teams
  • Strong documentation and reporting skills
  • Ability to anticipate risks and implement proactive monitoring strategies
  • Strong knowledge in Application Lifecycle Management (ALM), Solution Documentation, Business Process Monitoring, Change Request Management (ChaRM), Test Suite Management, IT Service Management (ITSM), System & Landscape Monitoring, End-to-End Root Cause Analysis, Technical Monitoring (System, DB, Host, Interface), EarlyWatch Alerts and reports, Custom dashboards and KPIs, Operations Control, Job Scheduling Management (JSM), Interface and Data Consistency Monitoring, Business Process Analytics, Central Technical Administration, Security & Compliance, Audit Management, system trace capabilities, Integration with SAP GRC for change control, Proactive risk & vulnerability monitoring, SolMan system setup/configuration/upgrades (7.2 and beyond), Integration with SAP Cloud ALM / Focused Build / Focused Insights, System landscape readiness for RISE with SAP and hybrid models

Responsibilities

  • Lead the setup, configuration, and management of SAP Solution Manager modules
  • Define and maintain system monitoring strategy across SAP and non-SAP systems
  • Manage Change Request Management (ChaRM) process and governance
  • Ensure incident, problem, and service request management via ITSM
  • Drive test automation and test management using SolMan Test Suite
  • Monitor and optimize interfaces, batch jobs, and end-to-end processes
  • Provide early warning and predictive monitoring to reduce system downtime
  • Collaborate with Basis, Functional, and Security teams for integrated operations
  • Implement reports, KPIs, and dashboards for program governance
  • Ensure SolMan compliance with audit and security requirements
  • Support cutover, go-live readiness, and hypercare monitoring

Skills

Key technologies and capabilities for this role

SAP Solution ManagerChaRMITSMSAP Cloud ALMTest SuiteALMBusiness Process MonitoringSystem MonitoringEarlyWatch AlertsJSMSAP GRCFocused BuildFocused InsightsRISE with SAP

Questions & Answers

Common questions about this position

What experience level is required for this SAP Solution Manager role?

Candidates need 7+ years of experience in SAP Solution Manager implementation and operations, including strong experience with ChaRM, ITSM, Monitoring, and Test Suite.

What certifications are required for this position?

A Bachelor’s degree in Information Technology, Computer Science, or equivalent is required, along with SAP Certified in SAP Solution Manager 7.2 or SAP Cloud ALM.

What is the work arrangement or location policy at DXC Technology?

This information is not specified in the job description.

What does DXC Technology's company culture emphasize?

DXC Technology believes strong connections and community are key to success, and their work model prioritizes in-person collaboration.

What makes a strong candidate for this SAP Solution Manager consultant role?

Strong candidates will have 7+ years in SAP Solution Manager, SAP certification, deep technical expertise in modules like ChaRM and ITSM, leadership skills, and experience with upgrades and cloud migrations.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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