Entry Level Functional Analyst – Human Resources at Auto-Owners Insurance

Lansing, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Insurance, Human ResourcesIndustries

Requirements

Bachelor’s degree in computer science, information systems, information technology, management information systems, accounting, math, or other related field, or equivalent combination of education and experience (preferred)
Certifications in applicable packaged software (preferred)
Minimum of three years’ experience with proven performance in performing configuration, testing, and maintenance in a packaged software
Strong listening skills and ability to communicate effectively in oral and written form
Ability to work collaboratively on a team
Ability to implement the features and functions of the packaged technology solution
Highly developed analytical reasoning, problem solving, and leadership skills
Ability to work outside normal business hours, including independently responding to off-hour production issues
Ability to learn new software tools
High level of initiative and motivation
Ability and willingness to organize, plan, and lead large projects
Ability to work in the U.S. without current or future sponsorship

Responsibilities

Review project assignments with management or other team members
Perform functional configuration of the assigned third-party designed packaged technology system
Perform unit and integration testing of assigned packaged technology components from development to production
Support modules within a packaged technology system, including custom and delivered programs
Document changes for functional and business specifications
Provide assistance and training to other associates regarding functional features
Sustain technical and functional knowledge through reviewing reference material, participation with support organizations, user groups, and training opportunities
Present material and demonstrate systems to management and other associates
Offer recommendations to management when identifying opportunities for system or process improvement
Travel to Company offices, seminars, training classes, user groups, and other meetings as requested
Assist with other duties within the department or elsewhere upon request

Skills

Key technologies and capabilities for this role

Functional ConfigurationUnit TestingIntegration TestingSystem MaintenanceBusiness SpecificationsHR SystemsPackaged TechnologyTraining DeliveryProcess Improvement

Questions & Answers

Common questions about this position

What is the work-from-home policy for this role?

The company offers a merit-based work-from-home program based on job responsibilities. After initial in-person training, this role could have flexibility to work from home up to 3 days per week.

What education and experience are required for this position?

A Bachelor’s degree in computer science, information systems, or related field is preferred, along with a minimum of three years’ experience in configuration, testing, and maintenance of packaged software. Certifications in applicable packaged software are also preferred.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are needed to succeed in this functional analyst role?

Candidates need strong analytical reasoning, problem-solving, and leadership skills, the ability to communicate effectively, work collaboratively on a team, and demonstrate initiative to lead large projects.

What makes a strong candidate for this entry-level functional analyst position?

A strong candidate will have a relevant degree or equivalent, 3+ years of experience with packaged software configuration and testing, proven teamwork and communication skills, and the initiative to handle complex projects under limited supervision.