LaunchDarkly

Enterprise Solutions Engineer - New York

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Requirements

The ideal candidate should possess a Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience, along with 5+ years of experience in solutions engineering, sales engineering, or systems architecture in a customer-facing role. Working knowledge of cloud platforms such as AWS, Azure, and Google Cloud is required, as well as experience leading and documenting proof of concepts and building technical and deal champions. Furthermore, experience with security and compliance frameworks including PII, PCI, and HIPAA is necessary, alongside a strong technical background in areas like the SDLC, cloud architecture, or DevOps.

Responsibilities

As a Sr. Solutions Engineer, the candidate will serve as the technical lead in the sales process, collaborating with prospects and customers from discovery and demos through proof-of-concepts (PoCs), and partnering with Customer Success and Professional Services to drive expansion. They will translate complex requirements into actionable technology solutions, conduct customer-facing presentations, demonstrations, and white-boarding sessions, and partner with account executives to develop and present compelling technical proposals tailored to business and IT objectives. The role also involves establishing trust with prospects, building champions to win deals, acting as a liaison between clients and internal teams, maintaining knowledge of company products and industry trends, and leading or supporting technical responses to security questionnaires and RFPs. Additionally, the candidate will travel as needed to support customer meetings and industry events.

Skills

Customer Engagement
Solution Building
Technical Presentations
Demo & Whiteboarding
Proposal Development
Security Questionnaires
Product Knowledge
Industry Trends
Client Communication
Travel Readiness

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters
2014Year Founded
$321.3MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.
Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.
Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.
Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.
Guardian Edition's complexity may confuse customers and complicate sales.
Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.
The platform supports EU data residency, enhancing compliance for European clients.
LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.
The appointment of Claire Vo as CPO is expected to drive platform innovation.
Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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