Enterprise Solutions Engineer at GoFundMe

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit, Social Impact, TechnologyIndustries

Requirements

10–15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role
Expert-level knowledge of SaaS platforms, APIs, and systems (bonus for familiarity with Salesforce, nonprofit and fundraising tech ecosystems)
Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity
Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders
Strong proficiency in designing architectural diagrams, integration patterns
Preferred expertise in nonprofit technology ecosystems (Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, fundraising tech)
Located in the San Francisco Bay Area (in-office requirement of 3x a week)

Responsibilities

Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations
Translate sophisticated business problems into scalable solutions leveraging the platform, APIs, and partner ecosystem
Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability
Serve as the principal technical counterpart to Enterprise Account Executives, helping shape deal strategy, competitive positioning, and solution differentiation
Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases
Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities
Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements
Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth
Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team
Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits
Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content

Skills

Key technologies and capabilities for this role

Enterprise ArchitectureSystems IntegrationSaaSAPIsTechnical DiscoverySolution ArchitectureGo-to-Market StrategyComplianceProduct Expertise

Questions & Answers

Common questions about this position

What is the location requirement for this role?

Candidates must be located in the San Francisco Bay Area with an in-office requirement of 3 days a week.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills and experience are required for this role?

The role requires seasoned experience in enterprise architecture, systems integration, complex SaaS environments, and preferred expertise in nonprofit tech. Candidates need to lead technical discovery, architect integrations, deliver demos, and influence product roadmap.

What is the team structure like for this position?

This is a senior member position on the Solutions Engineering team, involving close partnership with enterprise account executives, customer success leaders, and product teams, plus mentoring other Solutions Engineers.

What makes a strong candidate for this Enterprise Solutions Engineer role?

A strong candidate has highly experienced background as a strategic technical leader for complex enterprise nonprofits, with deep expertise in solution architecture, technical strategy, and a passion for social impact technology.

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters

2010Year Founded

$1,178.5MTotal Funding

SERIES_ACompany Stage

Fintech, Social ImpactIndustries

501-1,000Employees