Enterprise Solutions Engineer at GoFundMe

San Francisco, California, United States

GoFundMe Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Nonprofit, Social Impact, TechnologyIndustries

Requirements

  • 10–15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role
  • Expert-level knowledge of SaaS platforms, APIs, and systems (bonus for familiarity with Salesforce, nonprofit and fundraising tech ecosystems)
  • Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity
  • Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders
  • Strong proficiency in designing architectural diagrams, integration patterns
  • Preferred expertise in nonprofit technology ecosystems (Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, fundraising tech)
  • Located in the San Francisco Bay Area (in-office requirement of 3x a week)

Responsibilities

  • Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations
  • Translate sophisticated business problems into scalable solutions leveraging the platform, APIs, and partner ecosystem
  • Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability
  • Serve as the principal technical counterpart to Enterprise Account Executives, helping shape deal strategy, competitive positioning, and solution differentiation
  • Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases
  • Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities
  • Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements
  • Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth
  • Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team
  • Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits
  • Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content

Skills

Enterprise Architecture
Systems Integration
SaaS
APIs
Technical Discovery
Solution Architecture
Go-to-Market Strategy
Compliance
Product Expertise

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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