Nash

Enterprise Implementation & Success Manager

New Zealand

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Data & AnalyticsIndustries

Requirements

Candidates should have a strong background in logistics and technical expertise, along with experience in customer relationship management. Proven ability to understand customer needs and translate technical features into business benefits is essential. Excellent communication skills and a proactive approach to managing customer accounts are required.

Responsibilities

The Enterprise Implementation & Success Manager will build and maintain strong relationships with enterprise customers, serving as the primary point of contact to ensure their satisfaction and success. They will conduct regular business reviews, develop tailored success plans, lead the scoping process, oversee platform implementation, coordinate with stakeholders, and provide hands-on support during the implementation phase.

Skills

Logistics
Customer Relationship Management
Customer Success
Technical Expertise
Problem-Solving
Communication
Relationship Building
Strategic Account Management

Nash

Delivery management platform for businesses

About Nash

Nash provides a platform for businesses to manage their delivery operations efficiently. It serves various sectors, including retail, e-commerce, and food and beverage, focusing on last-mile delivery services. The platform allows businesses to monitor deliveries in real-time, control delivery times, and create multi-dropoff routes. It supports on-demand delivery, including same-hour options, and enables businesses to share tracking information and manage operations from anywhere. Nash operates on a subscription model, offering a cost-effective solution for businesses while ensuring a steady revenue stream. Key features include workflow automation, route visualization, and seamless communication with external partners, all aimed at helping businesses enhance their delivery services without the need for demand forecasting.

Key Metrics

San Francisco, CaliforniaHeadquarters
2021Year Founded
$28.3MTotal Funding
SERIES_ACompany Stage
Automotive & Transportation, Enterprise SoftwareIndustries
51-200Employees

Benefits

Competitive compensation & equity
Health, dental, & vision insurance
Fully remote culture
Quarterly in-person events to bond with teammates
Flexible PTO
Home office stipend & more

Risks

Increased competition from platforms like DoorDash and Uber may reduce Nash's market share.
Reliance on third-party APIs poses risks if partners change terms or increase fees.
Rapid tech advancements require continuous R&D investment to maintain competitiveness.

Differentiation

Nash aggregates multiple delivery providers, offering flexibility in price and availability.
The platform offers real-time tracking and on-demand delivery, enhancing customer satisfaction.
Nash's subscription model provides a steady revenue stream and cost-effective solutions for businesses.

Upsides

Recent $20M Series A funding boosts Nash's growth and development potential.
Partnership with VROMO enhances last-mile delivery orchestration capabilities.
Integration with AI-driven tools can optimize delivery routes and efficiency.

Land your dream remote job 3x faster with AI