Hightouch

Engineering Manager, Customer Studio

North America

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software / SaaS, Data Platforms, Customer Data PlatformsIndustries

Requirements

Candidates should possess an Engineering Management role with a strong technical background, ideally with experience in product development and a proven ability to lead and mentor engineering teams. Demonstrated experience in scaling a rapidly growing product and managing a team through periods of significant change is highly desirable.

Responsibilities

As an Engineering Manager, Customer Studio, you will lead the team in roadmapping and executing the development of significant features and products to drive business growth, uphold a high technical bar while making pragmatic tradeoffs, improve the pace of execution, be responsible for growing the team through recruiting, and up-level the team on reliability resulting in fewer incidents and strong incident management hygiene. You will also foster the growth of team members and ensure strong engagement and motivation, and contribute to solving complex technical problems within the Customer Studio product.

Skills

Leadership

Team Management

Communication

Growth Mindset

Problem-Solving

Product Development

No-code Platforms

Data Warehousing

Customer Data Platforms (CDP)

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

Key Metrics

San Francisco, CaliforniaHeadquarters

2018Year Founded

$89.7MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.

Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.

Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.

Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.

Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.

Stricter European privacy regulations could complicate operations and increase compliance costs.

Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.

The platform ensures real-time data activation for personalized marketing and sales optimization.

Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.

The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.

Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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