[Remote] Engineering Manager, CPX at Front

Santiago, Santiago Metropolitan Region, Chile

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Service, AI, SaaSIndustries

Skills

Key technologies and capabilities for this role

AICustomer ServiceCollaborationAutomationWorkflow ManagementCustomer IntelligenceLeadership

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What skills and experience are required for the Engineering Manager role?

Required skills include a customer- and product-driven mindset, engineering management experience with recruiting, mentoring, and retaining talent, a strong track record of delivering complex projects, thriving in a dynamic fast-paced environment, clear structured thinking, excellent communication, and understanding engineering trade-offs.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Front?

Front fosters a dynamic, fast-paced, collaborative, low-ego, and high-growth environment where employees thrive with diverse personalities and teams across multiple geographies.

What makes a strong candidate for this Engineering Manager position?

Strong candidates have engineering management experience including recruiting, mentoring, and retaining talent, a proven track record delivering complex ambiguous projects, excellent communication and structured thinking, and the ability to thrive in a fast-paced collaborative environment.

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$197.8MTotal Funding

SERIES_DCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.

Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.

Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.

The platform supports diverse industries, from financial services to travel.

Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.

Partnership with Tai Software boosts operations in the freight broker industry.

Series D funding at $1.7B valuation strengthens financial position and growth potential.

Land your dream remote job 3x faster with AI

Try Jobo Free