Engineering Manager, Agents

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: CA$187.8K - CA$281.7K

Zapier is seeking an Engineering Manager to lead the Agents team, focusing on its AI-powered agent product. This role involves shaping the future of intelligent agents built on Zapier's platform, with an emphasis on making them intuitive, trustworthy, and transformative for users. The position offers the opportunity to work with cutting-edge LLM technology in a real-world application and contribute to the success of millions of users.

About Zapier

Zapier is a company driven by the belief that computers should handle more work. They build a platform that enables millions of businesses globally to scale through automation and AI, with a mission to make automation accessible to everyone. Zapier offers a collaborative environment with modern tools and the flexibility of remote work, where employees' growth is tied to customer success.

About You

The ideal candidate will have:

• Proven experience shipping LLM-powered products, with a preference for experience with autonomous agents.
• A strong technical aptitude, demonstrated through regular pairing with engineers for technical decision-making.
• The ability to balance architectural planning with pragmatism, making informed decisions on when to be meticulous and when to act quickly.
• A focus on outcomes over process, implementing efficient processes that drive results.
• A commitment to frequent deployments and continuous improvement based on real-world feedback.
• Creative problem-solving skills and a proactive attitude.
• A user-centric approach, guiding decisions and leadership based on user needs.
• Strong collaboration and influencing skills across different teams.

Responsibilities

• Lead and mentor a team of 4-6 engineers, providing technical direction and career development.
• Guide the engineering team in making and advocating for architectural decisions aligned with Zapier's vision.
• Collaborate with other engineering teams to inform technical decisions and ensure alignment.
• Champion problem-solving by identifying technical challenges and improving engineering processes.
• Partner with design and product teams to address user needs effectively.
• Communicate team progress and updates to leadership.
• Review code and provide constructive feedback to enhance code quality and engineer growth.
• Contribute to code as needed for bug fixes, developer experience improvements, or prototyping.
• Foster a culture of experimentation, rapid learning, and continuous improvement.

How to Apply

Zapier has a unique application process designed to promote inclusion and equity, valuing diverse perspectives and experiences. They encourage applications even if your background doesn't perfectly match the job description, focusing on the best fit for the role.