Engineering Manager at FreshBooks

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Customer ExperienceIndustries

Requirements

Bachelor's Degree in a technical field OR equivalent work experience
A minimum of 10 years of relevant professional work experience
A minimum of 3 years of experience in managing a high performing engineering team
A minimum of 6 years of object-oriented software development experience as an individual contributor
Experience developing software in a commercial software product development environment
A polyglot in programming languages with the ability to learn new technologies as the need arises
Experience building large-scale performance services
Experience leading teams that built software products for scale
Clear and confident spoken and written communication

Responsibilities

Own the development practices and standards for your team
Own the technical architecture, drive engineering design and shoulder critical decisions
Understand, prioritize, and deliver the feature roadmap while chipping away at the technical debt
Work effectively with a cross-functional team of product managers, designers, developers, and QA
Own the communication of the team’s progress and perception of the team itself
Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution
Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team
Continuously improve the productivity of your team by identifying investments in technology, process, and continuous delivery
Own the morale of your team, unblock them at critical junctures, break ties in a timely manner
Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers

Skills

Key technologies and capabilities for this role

Engineering ManagementTechnical LeadershipTeam DevelopmentTechnical ArchitectureDevelopment Practices

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What is the salary range for this Engineering Manager role?

This information is not specified in the job description.

What are the key qualifications for this role?

A Bachelor's Degree in a technical field is required, along with an accomplished record as an individual contributor and experience managing an engineering team.

What does the company culture at Freshworks emphasize?

Freshworks emphasizes a people-first approach to AI, building uncomplicated service software for exceptional customer and employee experiences, with a fresh vision for real impact.

What makes a strong candidate for this Engineering Manager position?

Strong candidates have experience as both a technical individual contributor and engineering manager, with skills in owning technical architecture, coaching talent, driving roadmaps, and collaborating cross-functionally.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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