Responsibilities

The Field Service Engineer is responsible for performing on-site installations, servicing, and repairs of various equipment and systems, investigating and approving the operational quality of system equipment, and instructing customers on the operation and maintenance of the system. They also serve as a company liaison with customers, conduct on-site installations, complete field service reports, provide training for customers and users, contribute to updating documentation, and provide recommendations for reports and problem isolation, while cultivating positive relationships with customers and colleagues.