Engineer 1, Excellence in Operations at Comcast

Denver, Colorado, United States

Comcast Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, NetworkingIndustries

Requirements

  • Hands-on experience with Fortinet SD-WAN solutions (highly preferred), along with exposure to Cisco and Juniper routing platforms
  • Strong understanding of internetworking design principles, routing, and their practical applications
  • Familiarity with Layer 2 and Layer 3 internetworking technologies
  • 1-3 years of experience working with common networking protocols
  • Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms
  • Experience with Cisco switching and routing environments
  • Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required
  • Ability to work a flexible schedule, including nights and weekends, variable schedule(s), and overtime as necessary
  • Regular, consistent, and punctual attendance
  • Understand Operating Principles and align work accordingly
  • Own the customer experience, prioritizing customers and seamless digital options
  • Be enthusiastic learners, users, and advocates of technology, products, and services
  • Win as a team by collaborating and being open to new ideas
  • Participate actively in the Net Promoter System (e.g., huddles, call backs)
  • Drive results and growth
  • Support a culture of inclusion
  • Do what's right for each other, customers, investors, and communities

Responsibilities

  • Provide high-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support
  • Hands-on work with IP router/switch/firewall/SDWAN customer premises equipment
  • Design, configure, and deploy LAN and WAN network connections, hardware, software, and communication links and services
  • Optimize the network and systems services and troubleshoot any network performance issues
  • Service provision and monitoring of the network infrastructure to company standards
  • Work directly with customers to troubleshoot and resolve network issues
  • Other duties and responsibilities as assigned

Skills

IP routing
switches
firewalls
SD-WAN
Fortinet
Cisco
Juniper
LAN
WAN
network design
network troubleshooting
Layer 2
Layer 3
Cisco ASA
Juniper SRX
Checkpoint NG

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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