Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, NetworkingIndustries
Requirements
Hands-on experience with Fortinet SD-WAN solutions (highly preferred), along with exposure to Cisco and Juniper routing platforms
Strong understanding of internetworking design principles, routing, and their practical applications
Familiarity with Layer 2 and Layer 3 internetworking technologies
1-3 years of experience working with common networking protocols
Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms
Experience with Cisco switching and routing environments
Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required
Ability to work a flexible schedule, including nights and weekends, variable schedule(s), and overtime as necessary
Regular, consistent, and punctual attendance
Understand Operating Principles and align work accordingly
Own the customer experience, prioritizing customers and seamless digital options
Be enthusiastic learners, users, and advocates of technology, products, and services
Win as a team by collaborating and being open to new ideas
Participate actively in the Net Promoter System (e.g., huddles, call backs)
Drive results and growth
Support a culture of inclusion
Do what's right for each other, customers, investors, and communities
Responsibilities
Provide high-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support
Hands-on work with IP router/switch/firewall/SDWAN customer premises equipment
Design, configure, and deploy LAN and WAN network connections, hardware, software, and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Service provision and monitoring of the network infrastructure to company standards
Work directly with customers to troubleshoot and resolve network issues
Other duties and responsibilities as assigned
Skills
IP routing
switches
firewalls
SD-WAN
Fortinet
Cisco
Juniper
LAN
WAN
network design
network troubleshooting
Layer 2
Layer 3
Cisco ASA
Juniper SRX
Checkpoint NG
Comcast
Comcast Corporation is a global media and technology company.