Energy Efficiency Senior Program Manager
Energy SolutionsSalary not specified
Full Time
Senior (5 to 8 years)
Energy Efficiency Program Coordinator at Research Innovations
Des Moines, Iowa, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, UtilitiesIndustries
Requirements
- Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm
- 2+ years previous customer service and data entry experience required
- Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
- Exceptional attention to detail, time management, and organizational skills
- Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
- Able to meet deadlines while adapting to shifting priorities and evolving business needs
- Experience with various Microsoft programs, including Word, Excel, OneNote and Teams
- Excellent written and verbal communication skills
- Interest in sustainability and passionate about making a meaningful impact on the environment
- Bachelor’s degree preferred
- 2+ years of experience in energy efficiency, sustainability, or project coordination (preferred)
- Experience working with utility-sponsored rebate or incentive programs is a plus (preferred)
Responsibilities
- Provide basic troubleshooting and recommend solutions
- Maintain electronic and hard copy filing system of applications, rebates and other supporting documents
- Communicate effectively as part of team approach with other departments in servicing customers
- Taking customer service calls in pursuit of first call resolution
- Data Entry - enter data into various database applications
- Provide customer service activities such as responding to emails and phone calls
- Provide exceptional customer service and call handling in a customer centric environment
- Safeguard confidential customer information
- May provide peer training to co-workers and job shadowing support as assigned in area of responsibility
- Willing to support any program within the department as assigned
- Other duties as assigned
Skills
Energy Efficiency Programs
Contractor Coordination
Customer Service
Data Entry
Troubleshooting
Call Handling
Filing Systems
Research Innovations
Develops technology for national security solutions
About Research Innovations
Research Innovations Inc. specializes in technology solutions for national security. The company develops and implements advanced security technologies tailored to the specific needs of government agencies and defense organizations, including military and intelligence branches. Their approach combines the expertise of operational specialists with technologists to create effective solutions that enhance security measures. Unlike many competitors, RII focuses on strong partnerships with government entities, ensuring that their products are customized and relevant to current operational challenges. The goal of Research Innovations is to drive digital transformation in national security, contributing to the safety and security of the nation through innovative technology.
Alexandria, VirginiaHeadquarters
2009Year Founded
VENTURE_UNKNOWNCompany Stage
Government & Public Sector, DefenseIndustries
201-500Employees
Benefits
Health Insurance
Flexible Work Hours
Paid Vacation
401(k) Company Match
Paid Parental Leave
Wellness Program
Risks
RII faces competition from emerging AI startups in the national security sector.
Over-reliance on government contracts poses financial risks for RII.
Rapid tech advancements may challenge RII's platform integration capabilities.
Differentiation
RII specializes in national security technology with strong government partnerships.
PRIISM platform offers advanced AI-driven analytics for decision-making in defense missions.
RII combines operational expertise with technological skills for bespoke security solutions.
Upsides
Increased demand for AI-driven tools boosts RII's market potential.
PRIISM's awardable status enhances RII's credibility in the defense sector.
RII's rapid revenue growth indicates strong business performance.
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