Humana

Encounter Data Management Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates must possess a minimum of 1 year of experience in medical claims payment and processing, along with 1 year of experience analyzing and researching medical claims. Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint) and working knowledge of SQL are required. Familiarity with EDI X12 formats (837P/I/D, 999, 277, 835, 270/271, 834) is necessary. Demonstrated ability to independently identify process gaps and recommend solutions, strong analytical skills with experience resolving complex data issues, and proven decision-making in ambiguous situations using available data are essential. Candidates should be self-directed with initiative, demonstrate creativity and a proactive approach, and be committed to improving business outcomes. Proficient oral and written communication skills, along with collaborative and strong relationship-building skills, are also required. Preferred qualifications include comprehensive knowledge of Medicare, Medicaid, and DSNP encounter processes and policies, working knowledge of advanced analytics and experience with Python and DataBricks, and familiarity with Cloud Technologies (Azure Synapse Analytics) and Power Platform (Power BI). Experience creating pivot tables and consumable information within Excel is a plus. For remote work, a high-speed DSL or cable modem (minimum 25mbps download x 10mbps upload) is required, with satellite and wireless internet not permitted.

Responsibilities

The Encounter Data Management Professional will conduct research and analysis to ensure the accuracy, timeliness, and completeness of DSNP encounter submissions. This role involves supporting operational and compliance key performance indicators and participating in cross-functional teams to analyze business processes, error processing, and issues. The professional will also support encounter processing, analytics, and research of encounter submission inventory, with work assignments frequently requiring interpretation and independent determination of actions. The role requires supporting ticket creation with the product management team and potentially occasional travel for training or meetings.

Skills

Medical claims payment
Medical claims processing
Medical claims analysis
Medical claims research
Microsoft Office Suite
SQL
EDI X12
Process gap analysis
Data analysis
Problem-solving
Decision-making
Stakeholder engagement
Communication

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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