Employee Services Specialist at Western Digital

Pasir Gudang, Johor, Malaysia

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data StorageIndustries

Requirements

Bachelor’s Degree in Food Science & Technology, Facilities Management, Hospitality Management, Business Administration, or Finance (with relevant operational experience)
Certifications: Food Handling/Food Safety Certificate (preferred), Facilities Management or Safety-related training (advantageous)
Preference for 3–5 years of experience in cafeteria operations, facilities management, employee services, or corporate hospitality
Experience in coordinating preventive maintenance (CMMS), managing service vendors, and handling OPEX/R&M budgets
Strong interpersonal and coordination skills to manage cross-functional teams and external contractors

Responsibilities

Oversee daily operations of cafeteria services, employee transportation, EPP (hard drive procurement), and beverage supply to ensure smooth and efficient employee servicing
Manage end-to-end facility operations for café services, transportation, and EPP purchases, ensuring seamless day-to-day performance
Monitor and maintain food service quality, food preparation standards, and hygiene compliance; coordinate necessary repairs, improvements, and preventive maintenance through CMMS work orders
Ensure all cafeteria and facility equipment are in proper working condition by implementing both preventive and predictive maintenance schedules
Collaborate with Facility Manager and liaise with external consultants and contractors to execute maintenance and operational tasks effectively
Track and control departmental OPEX and R&M expenditures to ensure alignment with approved budgets
Organize and manage monthly cafeteria committee meetings to address operational updates, employee feedback, and improvement plans
Participate in IMS (Integrated Management System) and RBA (Responsible Business Alliance) working committees to support compliance and sustainability initiatives
Remain on standby 24/7 to ensure critical apparatus and systems are functioning properly and that service continuity is maintained
Perform additional duties as assigned by the Manager to support overall facility operations and employee welfare

Skills

Key technologies and capabilities for this role

facility operationscafeteria managementemployee transportationfood safety compliancehygiene standardspreventive maintenancepredictive maintenanceCMMSvendor management

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What qualifications are required for the Employee Services Specialist role?

A Bachelor’s Degree in Food Science & Technology, Facilities Management, Hospitality Management, Business Administration, or Finance (with relevant operational experience) is required. Certifications such as Food Handling/Food Safety Certificate are preferred, and Facilities Management or Safety-related training are advantageous. Preference is given to candidates with 3–5 years of experience.

What is the salary for this position?

This information is not specified in the job description.

What does Western Digital's company culture emphasize?

Western Digital is a company of problem solvers focused on powering global innovation, pushing technology boundaries, and building the future of data storage through collaboration and extraordinary achievements.

What experience makes a strong candidate for this role?

Candidates with 3–5 years of experience, a relevant Bachelor’s degree, and preferred certifications in food safety or facilities management will stand out, especially those with operational experience in facilities, hospitality, or related fields.

Western Digital

Provides data storage solutions and services

About Western Digital

Western Digital provides a variety of data storage solutions, including Network Attached Storage (NAS), Storage Area Network (SAN), private cloud, and hyper-converged infrastructure. Their products are designed to help businesses manage and store data efficiently and reliably. For example, their all-flash arrays are optimized for high input/output applications, while the JetStor brand offers cost-effective NAS and SAN arrays that support multiple host ports for improved performance. What sets Western Digital apart from its competitors is its extensive experience in the data storage market and its ability to cater to a wide range of clients, from large corporations to small businesses. The company's goal is to deliver high-value storage solutions that meet the diverse needs of its customers, ensuring they have the tools necessary for effective data management.

San Jose, CaliforniaHeadquarters

2014Year Founded

$927.9MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Paid sick leave & vacation time

Medical/dental/vision insurance

Life, accident, & disability insurance

Tax-advantaged flexible spending and health savings accounts

Employee assistance program

Tuition reimbursement

Employee stock purchase plan

Western Digital Savings 401(k) Plan

Risks

Seagate's HAMR technology may outperform Western Digital's ePMR in high-capacity HDDs.

Toshiba's HAMR and MAMR technologies intensify competition in the storage market.

Focus on consumer products may neglect enterprise client needs, risking market share.

Differentiation

Western Digital leads in high-capacity HDDs with 32TB UltraSMR and ePMR technology.

The company offers diverse storage solutions, including NAS, SAN, and private cloud.

Western Digital's SanDisk and WD_BLACK brands target creators and gamers effectively.

Upsides

Growing demand for high-capacity storage driven by AI and data-intensive applications.

Recent product launches cater to the expanding gaming and content creation markets.

Advancements in ePMR technology enhance Western Digital's competitive edge in HDDs.

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