Employee Insurance Process Management and Compliance at Santander

Utrecht, Utrecht, Netherlands

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Insurance, Banking, Financial ServicesIndustries

Requirements

Minimum 5 years of experience in the consumer finance business, with a focus on distribution of consumer finance or related insurance products through PoS and other sales channels
Minimum HBO work/thinking level
Good fluency in Dutch and English (both verbally and in writing)
Knowledge of insurance processes and products, knowledge of legislation and regulations (WFT)
Results-driven and decision-oriented, analytical and problem-solving skills, communication, creative and presentation skills
Availability to travel occasionally

Responsibilities

Ensure all Insurance processes are in place and up to date
Drawing up work instructions in cooperation with relevant departments (e.g., Operations Department)
Implement new processes for new propositions in line with regulatory demands, internal guidelines, and HQ guidelines
Ensure transparent sales and customer awareness in all sales channels
Ensure regulatory compliance
Follow-up on requests from HQ related to insurance topics and ensure action points are addressed
Follow-up on requests from insurance companies (e.g., regarding Anti Money Laundering)
Ensure insurance activities are aligned with the HQ insurance team and reporting is done in line with HQ requirements
Ensure compliance with regulations and procedures as laid down by the local insurance regulator

Skills

Key technologies and capabilities for this role

DutchEnglishWFTInsurance ProcessesRegulatory ComplianceConsumer FinanceAMLProcess ManagementSales ChannelsProblem Solving

Questions & Answers

Common questions about this position

What is the salary for this position?

This information is not specified in the job description.

Is this role remote or hybrid, and where is it located?

The position is hybrid and based in the Netherlands, specifically with the Santander Consumer Finance SA Netherlands Branch headquartered in Utrecht.

What skills and experience are required for this role?

Candidates need minimum 5 years of experience in consumer finance with a focus on distribution of finance or insurance products, good fluency in Dutch and English, knowledge of insurance processes, products, and WFT regulations, plus skills like results-driven mindset, analytical thinking, problem-solving, communication, creativity, and presentation.

What is the team structure like for this position?

You'll be part of the commercial team in the Benelux, reporting to the Insurance Distribution Manager Benelux and to insurance colleagues at the Head Office in Madrid regarding regulation and processes, with regular contact with colleagues in Madrid and insurance companies.

What makes a strong candidate for this role?

A strong candidate has at least 5 years in consumer finance distribution, fluency in Dutch and English, deep knowledge of insurance processes and WFT regulations, and strong analytical, problem-solving, communication, and presentation skills, plus HBO-level education.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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