Employee Insurance Process Management and Compliance at Santander

Utrecht, Utrecht, Netherlands

Santander Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Insurance, Banking, Financial ServicesIndustries

Requirements

  • Minimum 5 years of experience in the consumer finance business, with a focus on distribution of consumer finance or related insurance products through PoS and other sales channels
  • Minimum HBO work/thinking level
  • Good fluency in Dutch and English (both verbally and in writing)
  • Knowledge of insurance processes and products, knowledge of legislation and regulations (WFT)
  • Results-driven and decision-oriented, analytical and problem-solving skills, communication, creative and presentation skills
  • Availability to travel occasionally

Responsibilities

  • Ensure all Insurance processes are in place and up to date
  • Drawing up work instructions in cooperation with relevant departments (e.g., Operations Department)
  • Implement new processes for new propositions in line with regulatory demands, internal guidelines, and HQ guidelines
  • Ensure transparent sales and customer awareness in all sales channels
  • Ensure regulatory compliance
  • Follow-up on requests from HQ related to insurance topics and ensure action points are addressed
  • Follow-up on requests from insurance companies (e.g., regarding Anti Money Laundering)
  • Ensure insurance activities are aligned with the HQ insurance team and reporting is done in line with HQ requirements
  • Ensure compliance with regulations and procedures as laid down by the local insurance regulator

Skills

Dutch
English
WFT
Insurance Processes
Regulatory Compliance
Consumer Finance
AML
Process Management
Sales Channels
Problem Solving

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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