Electromechanical Repair Specialist at TSMG

Palo Alto, California, United States

TSMG Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, ElectronicsIndustries

Requirements

  • At least 3 years of relevant work experience
  • Ability to travel, often on short notice
  • Valid passport or ability to obtain one within <6 months
  • Clear driving record (MVR) and ability to operate motor vehicles
  • Expert knowledge of and experience with hand tools, light power tools, types and application of hardware, measuring tools and techniques, basic automotive repair, understanding of wiring diagrams, electronics repairs
  • Intermediate knowledge of Linux
  • Working knowledge of ticketing systems, Gmail and Google Calendar, basic spreadsheet tasks (Google Sheets preferred), moderate to advanced automotive repair
  • Familiarity with various testing techniques and great hardware troubleshooting skills
  • Hardware troubleshooting, installation, and warehouse management experience
  • Familiarity with vehicle parts, computer parts, camera parts, PCB etc
  • Excellent interpersonal and communication skills with ability to operate and communicate effectively with people at all levels
  • Comfortable with a rapidly-changing environment
  • Strong problem-solving skills and excellent attention to detail
  • Able to work independently, motivated, proactive attitude with passion for learning and creative problem solving

Responsibilities

  • Assist engineering teams in testing advanced client-designed equipment such as high-resolution cameras, mechanical frames, cables, and geolocation hardware when required and agreed by team lead
  • Manage field support technical projects
  • Analyze common hardware failures by testing and debugging specific client-designed electronics equipment
  • Support the development of documentation for test procedures and reports for new and existing hardware/components
  • Audit and maintain knowledge resources with accurate and useful information
  • Act as SME in the review process of hardware support troubleshooting and repair procedures at a global scale, including: monitoring technical standards of the field support team globally, identifying technical knowledge gaps and working with leads to address them, identifying patterns of service-affecting failures to develop technical or process improvements, being aligned with Global and Regional Leads on workflows and project requirements for process improvements, identifying common intermittent faults and analyzing cause and repair

Skills

Electromechanical Repair
Hardware Testing
Debugging
Project Management
Technical Documentation
Hardware Troubleshooting
Electronics Repair
Geolocation Hardware
High-Resolution Cameras
Mechanical Frames

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Data & Analytics, Consulting, AI & Machine LearningIndustries
51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.
Rapid AI advancements may require TSMG to invest in new tools and training.
Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.
The company excels in recruiting and managing high-performing teams for complex projects.
TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.
Remote work expands the talent pool for TSMG's recruitment outsourcing services.
AI integration in travel management enhances service efficiency and personalization.

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