ekspert ds. raportowania i analiz at Santander

Warsaw, Masovian Voivodeship, Poland

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Ability to process data, draw conclusions, and prepare analyses supporting decision-making processes
Experience in reporting and data analysis
Knowledge of analytical tools (e.g., PowerBI, Tableau) and advanced MS Excel
Ability to work with large datasets using SQL to retrieve information from databases
Organized, responsible, and oriented towards efficient problem-solving

Responsibilities

Creating, updating, and analyzing reports on Contact Centre activities
Designing, building, and developing interactive analytical dashboards
Preparing analyses of action and process efficiency, including performance evaluation and recommendations
Monitoring key performance indicators and proposing optimization actions
Preparing ad-hoc reports and supporting ongoing operational data analysis
Initiating changes aimed at improving business efficiency

Skills

Key technologies and capabilities for this role

SQLPowerBITableauExcelData AnalysisReporting

Questions & Answers

Common questions about this position

What work arrangement does this position offer?

The position offers hybrid work, partially in the office in Warsaw (al. Jana Pawła II 17 near Rondo ONZ), Poznań (ul. Kolorowa 8 and 10 near King Cross), or Wrocław (ul. Robotnicza 11 near the contemporary museum).

What are the required skills for this role?

Required skills include data processing and analysis for decision-making, experience in reporting and data analysis, advanced MS Excel, analytical tools like PowerBI or Tableau, SQL for large datasets, and being organized and problem-solving oriented.

What benefits are provided?

Benefits include an employment contract (umowa o pracę), hybrid work mode, private medical care with Medicover (with option to add dental package), and a cafeteria system with points for activities like recreation, culture, and gastronomy.

What is the company culture like?

The company values leadership development through programs, diversity among employees, and bringing unique perspectives; it combines multiple business units with a shared goal in a tech-backed bank environment.

What makes a strong candidate for this position?

Strong candidates have experience in data reporting and analysis, proficiency in SQL, advanced Excel, and tools like PowerBI or Tableau, plus nice-to-haves like Oracle Database/APEX experience, process automation, and tele-sales background.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

Land your dream remote job 3x faster with AI

Try Jobo Free