EA/Office Manager at Hiya

Seattle, Washington, United States

Hiya Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Technology, Voice IntelligenceIndustries

Requirements

  • Experience supporting senior leaders in an EA, Business Partner, or similar role
  • Strong organizational and communication skills; comfortable managing multiple priorities
  • Experience coordinating high-level meetings, travel, and events
  • Professional presence and ability to build relationships with executives and external partners
  • Proficient in Google Workspace, Slack, and Zoom
  • High integrity, sound judgment, and a proactive, solutions-oriented mindset
  • Embody Hiya’s key values: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in discussion, listening respectfully to others' opinions and committing to decisions

Responsibilities

  • Manage executive calendars, travel, and inboxes; anticipate needs and ensure alignment with business priorities
  • Coordinate and host in-office visits for advisors, business leaders, and clients; manage key partner and advisor relationships
  • Plan and execute company events such as All Hands, holiday celebrations, off-sites, and culture initiatives
  • Collaborate with the People and Operations teams on office projects and company-wide communications
  • Support cross-functional initiatives and special projects on behalf of the Executive Team
  • Maintain discretion and professionalism in handling sensitive information

Skills

Key technologies and capabilities for this role

Executive AssistanceCalendar ManagementTravel CoordinationEvent PlanningProject ManagementRelationship ManagementOffice ManagementCommunication Skills

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The position is hybrid.

What skills and experience are required for this EA/Office Manager role?

Required experience includes supporting senior leaders in an EA or similar role, strong organizational and communication skills, coordinating high-level meetings, travel, and events, professional presence for building relationships, and proficiency in Google Workspace, Slack, and Zoom.

What are Hiya's key company values?

Hiya's key values are: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in discussion, listening respectfully to others' opinions and committing.

What is the salary or compensation for this role?

This information is not specified in the job description.

What qualities make a strong candidate for this position?

A strong candidate has high integrity, sound judgment, a proactive and solutions-oriented mindset, and embodies Hiya's values, along with experience in executive support and event coordination in a fast-paced environment.

Hiya

Caller ID and call protection services

About Hiya

Hiya enhances caller identification and provides call protection services in the telecommunications market. Its main product is a mobile app that helps users identify incoming calls and block unwanted ones, such as spam or scam calls. The app is user-friendly and has over 5 million users, offering peace of mind for individuals by filtering out unwanted calls and identifying important ones. For businesses, Hiya improves call answer rates and customer engagement by ensuring their calls are recognized and trusted. Hiya differentiates itself from competitors by partnering with mobile carriers and technology firms to integrate its services directly into their offerings. The company's goal is to address the growing issue of unwanted and fraudulent calls, enhancing communication security for both individuals and businesses.

Seattle, WashingtonHeadquarters
2016Year Founded
$22.1MTotal Funding
EARLY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Risks

AI-generated deepfake voices challenge Hiya's fraud detection capabilities.
Generative AI and robocalls complicate differentiation between legitimate and fraudulent calls.
Regulatory changes in telecommunications could impact Hiya's operations.

Differentiation

Hiya integrates AI voice detection to enhance fraud prevention capabilities.
Hiya's caller ID solution is recognized as a High Performer in G2's 2024 report.
Hiya Registration ensures legitimate business calls aren't mislabeled as spam.

Upsides

Hiya's AI voice detection can detect AI-generated voices in real-time.
Hiya's recognition in G2's report can attract more enterprise clients.
Hiya Registration addresses a critical pain point for businesses globally.

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