DME Intake Specialist at Brightseed

Peachtree Corners, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical SoftwareIndustries

Requirements

High School degree required; college coursework a plus
A minimum of 2 years of health care billing or healthcare customer service experience required
Brightree experience highly desirable
Basic knowledge of durable medical equipment and insurance billing
Strong communication skills, ability to multi-task and conduct multiple levels of service to clients from basic to in depth while maintaining task completion and timely deadlines
Computer literate and proficient in using MS office programs
Passionate about customer service, with strong problem-solving skills focused on identifying and putting in place solutions for customers
Strong ethics and a high level of personal and professional integrity
An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization
Exceptional organizational skills with a high level of attention to detail and the ability to multitask
Self-starter, results driven, highly motivated, high energy
Proven track record of working towards and exceeding metrics strongly preferred
Equivalent combination of education and experience will be considered

Responsibilities

Required to learn multiple insurance guidelines and specific durable medical equipment requirements for various payors
Close communication with facilities, physician offices, patients, and insurance companies to process billing for durable medical equipment provided
Ability to provide a calm and caring approach to each patient and customer, especially during times of high-volume calls and client issues
Processes transactions in a timely manner
Implements and adhere to policies, procedures and systems within the Brightree systems
Ensures accuracy to optimize reimbursement while adhering to regulations
Monitors tasks to improve Revenue Cycle practices and increase revenue
Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals
Other tasks and responsibilities as assigned
Implementing policies, procedures and systems for quality assurance as directed by Medicare, Medicaid and Private insurance
Training and educating new and existing employees on the use of Brightree system(s)

Skills

Brightree

Insurance Guidelines

Medicare

Medicaid

Durable Medical Equipment

Billing

Customer Service

Revenue Cycle Management

Document Management

Problem-Solving

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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